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Attraction-Selection-Attrition Model

The attraction-selection-attrition (ASA) model introduced by Benjamin Schneider is a psychological theory that describes why organizations look and feel the way they do. It is a person-based model for understanding the etiology of organizational behavior by considering person effects as the causes of structures, processes, and technology of organizations. The model, in particular, elucidates how individuals join and leave organizations, stating that people are functions of three interrelated dynamic processes: attraction, selection, and attrition. Individuals are attracted to, selected by, and retained in organizations whose members are similar to themselves in terms of psychological attributes. The ASA cycle determines the kinds of people in an organization, which consequently defines the nature of the organization, the structures, processes, and culture. Its focus on the determinants of organizational behavior makes the theory relevant as a general management model. An overview of the fundamental propositions of ASA theory is provided, as are arguments on its validity and impact.

Fundamentals

In the 1980s, the ASA framework originated as a reaction to situational theories that focused on the influence of situational variables (e.g., groups, technology, structures) on organizational behavior. The theory attributes causes to people rather than the results of people’s behavior. The first and main assumption posits that organizations are functions of the kinds of people they contain. As Schneider formulated in his seminal paper, attributes of people, not the nature of external environments or organizational technology or organizational structure, are the fundamental determinants of organizational behavior. As such, Schneider reformulated Kurt Lewin’s well-known hypothesis (i.e., B = f [P, E]), by stating that environments are functions of the persons behaving in them; that is, E = f (P, B). In his second fundamental statement, Schneider emphasizes that people are not randomly assigned to settings. The kinds of people in an organization are the function of an ASA cycle. It is the people who are attracted to, selected by, and remain in a setting, that eventually determine the setting.

Rationale

The framework departs from organizations (not individuals) as the unit of analysis. It attempts to understand interorganizational differences through a focus on the attributes of people. Following the core assumptions, the outcome of the ASA cycle determines why organizations look and feel different from each other. People are attracted to, and prefer, matching types of organizations, organizations select matching types of individuals (who share many common psychological attributes, although they may differ on some competencies) to join the organization, and nonmatching individuals finally leave the organization by the attrition process. The people who become part of the organization and stay based on these processes, in turn, define the nature of the organization and its structure, processes, and culture. According to Schneider, it is, thus, the people who make the place rather than the place that makes the people. As dispositional attributes relevant to the ASA cycle, Schneider names personality, attitudes, and values. Since people who fit tend to enter and people who do not fit tend to leave, the people who remain will constitute a more homogeneous group than those who were initially attracted to the setting. Schneider calls this the homogeneity hypothesis. The downside of this within-organization homogeneity is that it can be detrimental to long-term organizational viability. Organizations can become so ingrown that they fail to adapt their processes and structure to environmental changes, endangering the organizational survival. According to the ASA model, homogeneity may produce positive consequences in its early stages but negative consequences in later stages.

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