Skip to main content icon/video/no-internet

The diffusion of innovations model was popularized by Everett Rogers in 1962. The theory explores how new ideas, or innovations, are spread throughout a culture. Rogers argues the adoption of an innovation occurs over time through communication within a social system. The theory suggests attributes of the innovation, the communication channels, and characteristics of the social system will impact the rate and success of the innovation's adoption. Knowledge of these processes allows health communicators to develop strategies that can enhance the adoption of a new health behavior or technology.

There are several attributes an innovation can possess: relative advantage, compatibility, complexity, trialability, and observability. These attributes help determine how receptive an individual may be toward an innovation. Relative advantage refers to the extent an innovation is perceived as better than the idea it is replacing. An innovation may have multiple advantages such as financial, social, or added convenience. Compatibility addresses how consistent the innovation is with the values, experiences, and needs of the social system. Individuals will more readily adopt innovations that are consistent with their way of life. Complexity refers to how easy or difficult the innovation is to use and understand. Innovations that are easy to use or understand will likely be adopted at a quicker rate than more complex innovations. Trialability occurs when an innovation can be tested prior to adoption. Individuals often feel more comfortable adopting an innovation when they have a chance to try it first. Finally, observability refers to the degree to which individuals are able to see the outcomes of the innovation. Individuals will be more likely to adopt an innovation when they are able to see it in action prior to adoption. Overall, when an innovation has a clear relative advantage, is compatible within the social system, is not complex, and individuals have a chance to try and observe the innovation, the introduction of the innovation will be more successful. Health communicators may want to highlight these attributes to ease the adoption process as well as understand how these attributes may serve as a barrier to adoption.

Channels and Adoption

Rogers notes information about an innovation is spread through mass media and interpersonal channels. A key component of the theory is the role interpersonal influences have on decisions to adopt an innovation. When faced with a new innovation, individuals may experience uncertainty or a need to know more about the innovation and its role within the social system. In order to address this need, individuals often look to their peers and opinion leaders. Opinion leaders are those who are able to influence others' opinions and behaviors. These individuals are usually at the center of the social network and are viewed as knowledgeable and innovative by their peers. Once an opinion leader has adopted an innovation, the rest of the social network often follows. Thus, those who want a social system to adopt an innovation may target opinion leaders first.

Individuals go through the innovation-decision process as they adopt an innovation. First, individuals need to have knowledge of the innovation. Knowledge includes recognizing what the innovation is, how it works, and why it works. Second, individuals experience persuasion, or attitude formation, regarding the innovation. In this stage, individuals form their positive or negative opinions about the innovation by seeking information and reducing their uncertainty. Third, individuals make a decision to adopt or reject the innovation. Fourth, individuals begin to implement the innovation. In this stage, individuals begin using the innovation and may alter some aspects of the innovation based on their needs. Finally, individuals engage in confirmation, seeking reinforcement for their decisions in order to avoid potential feelings of dissonance. Understanding these stages allows communicators to target messages accordingly.

...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles

Sage Recommends

We found other relevant content for you on other Sage platforms.

Loading