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Business
Business, a profit-seeking enterprise, is often seen as synonymous with deception. Numerous illustrations of corporate scandals, buried under lies and deception, exist in industries throughout the world. Individuals entering the business world find that opportunities and temptation to lie and deceive are abundant. Often, the drive to be profitable is seen to conflict with the motive to behave ethically and truthfully. Based on high-profile scandals and news reports, deceptive individuals and groups seem to permeate the business world, driven by competition and a desire to succeed. From teaching business ethics to some of the largest corporate scandals, ethical debates arise from business decisions and exposed deception, often leading to individual- and organizational-level humiliation, financial loss, and legal punishment.
Deception in the business world may be seen as a method to succeed, but it can also come with many costs. Unethical behavior can damage individuals by conflicting with their personal values. Deceptive practices interfere with the flow of information in an organization, impeding organizational success. Deception can result in serious theft and lawbreaking, leading to lawsuits and, in extreme cases, is costly and deadly to society at large. Estimations of the costs of dishonestly in business in the United States range from $6 to $200 billion annually.
Deception in business can occur at different levels. Deception on a micro-, person-to-person level, such as office politics, can damage morale, lower employee satisfaction, and create a climate of distrust. Such a climate impedes the amount of information that employees are willing to share with one another, ultimately damaging the output of the work. On a meso-, company, and company-to-company level, cultural climates that encourage dishonesty and deception can occur, and intracompany dishonest negotiations can severely impact the success of one or both companies. There is also an employee versus company dynamic in which unethical climates drive turnover and affect the bottom line by reducing the quality of the work. On a macro-, or organization-to-society level, corporate decisions have a vast impact on national and world economies, public health and safety, and the environment.
Theories of Ethics
No set definition exists for what is or is not ethical in business. Each example must be looked at individually and, even then, debate can occur on the morality of many business decisions. Cultural relativism, the concept that morals and ethical standards differ among civilizations and cultures, is also important when considering deception in business, especially in today's global economy. For instance, Japanese negotiators have a tendency to reveal less information than U.S. negotiators. U.S. negotiators focus on direct information; Japanese negotiators focus on indirect information. Cultural differences in negotiation style can easily be misinterpreted as a form of deliberate deception. Additionally, U.S. corporations must use deceitful financial tactics to conceal bribery.
In Germany, however, such deception is not always necessary, because bribery is seen as a business necessity and can even be tax deductible. However, bribery is generally frowned upon in global business in the interest of fairness. Compass, a foodservice company headquartered in England, was found guilty of bribing United Nations (UN) officials to ensure that it would obtain a $235 million contract to provide food supplies to UN forces in Liberia. Compass settled with two competing companies, ES-KO International based in Monaco and Supreme Foodservice based in the United States, after they sued regarding the manner in which the UN contract was won. Compass also announced that all employees found to be involved in the bribery were terminated.
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- Advertising, Marketing, and Public Relations
- Animals and Nature
- Communication
- “Boy Who Cried Wolf”
- Aroused Suspicion
- Bluffing
- Bragging and Grandiosity
- Burgoon, Judee
- Coherence and Correspondence
- Communication
- Content in Context
- Deception Detection Accuracy
- Discovered Deception, Reactions to
- Equivocation
- Exaggeration
- Frank, Mark
- Frankfurt, Harry G.
- Generalized Communicative Suspicion
- Goffman, Erving
- Half-Truths
- Honesty
- Infidelity
- Information Manipulation Theory 1
- Information Manipulation Theory 2
- Interpersonal Deception Theory
- Knapp, Mark
- Language
- Lie Acceptability
- Lie Bias
- Lies, Types of
- Lying, Prevalence of
- McCornack-Parks Model
- McCornack, Steven
- Miller, Gerald
- Paltering
- Park-Levine Probability Model
- Park, Hee Sun
- Plausibility
- Probing Effect
- Relationships: Family
- Relationships: Friends
- Relationships: Romantic
- Relationships: Sexual
- Reputation
- Sender Demeanor
- Sock Puppetry
- Source Credibility
- Tall Tales
- Transparent Liars
- Truth
- Truth Bias
- Veracity Effect
- White Lies
- Deception in Different Cultures
- Entertainment, Media, and Sports
- Invention of Lying, The
- Lie to Me
- To Tell the Truth
- War of the Worlds
- Audience
- Baseball
- Basketball
- Beatles Hoax
- Blair, Jayson
- Brer Rabbit
- Children's Sports Teams
- College Sports
- Computer-Generated Images
- Fairy Tales
- Fantasy and Imagination
- Fiction
- Football
- Frey, James
- Games, Children's
- Glass, Stephen
- Gossip
- High School Sports
- Hockey
- Humor
- Iago (Shakespeare's Othello)
- Internet: Chat Rooms
- Internet: E-Mail
- Internet: Facebook and Social Media Sites
- Internet: Online Dating
- Magic Tricks
- Memoirs
- Movies, Lying in
- News Media: Internet
- News Media: Print
- News Media: Television and Radio
- Photographs, Altered
- Pinocchio
- Poker
- Rose, Pete
- Rumor
- Sawyer, Tom
- Soccer (Football)
- Ethics, Morality, and Religion
- Law, Business, and Academia
- Academia
- Accounting
- Alibi
- Attorneys
- Bankruptcy
- Business
- Caveat Emptor
- Cold Fusion
- Collusion
- Context
- Corporate Fraud
- Corporations
- Credibility
- Dot-Com Bubble
- Financial Markets
- Forgery, Art
- Greenspan, Alan
- Identity Theft
- Insider Trading
- Investment Fraud
- Justice
- Law and Law Enforcement
- Letters of Recommendation
- Libel and Slander
- Manipulation
- Marketing, Deceptive
- Medical and Pharmaceutical Industry
- Perjury
- Plagiarism
- Résumés
- Stylometry
- Witness, False Testimony of
- Military
- Battle of Fishguard
- Battle of the Bulge
- Bush, George W.
- Camouflage
- Churchill, Winston
- Civil War, U.S.
- Clausewitz, Carl von
- Defense Academy for Credibility Assessment
- Department of Defense, U.S.
- Disinformation
- Feigned Retreat
- Iran-Contra Affair
- Iraq War
- Korean War
- Military Deception
- Napoleon Bonaparte
- Nazi Propaganda
- Normandy, Allied Invasion of
- Operation Bodyguard
- Operation Mincemeat
- Operation Neptune
- Operation Quicksilver
- Siege of Mafeking
- Smoke Screen
- Sun Tzu
- Terrorism
- Torture
- Vietnam War
- World War I
- World War II
- Politics and Government
- Authoritarian States
- Big Lie Technique
- Bush, George W.
- Central Intelligence Agency, U.S.
- Clinton, Bill
- Contagious Disease Outbreaks
- Disasters
- Edwards, John
- Espionage and Counterespionage
- Government Propaganda
- Government, Decline of Public Trust in
- Iran-Contra Affair
- Kennedy, John F.
- Nazi Propaganda
- Nixon, Richard
- Secrecy
- Spin, Political
- Stalin, Josef
- Watergate
- White House Press Secretaries
- Psychology: Clinical and Developmental
- Adolescence, Lying in
- Brain
- Childhood, Lying in
- Children, Development of Deception in
- Consciousness
- Consensual Reality
- Cooperation
- Crying
- Disbelief, Suspension of
- Drugs
- Emotions
- False Memories
- Freud, Sigmund
- Guilt
- Impression
- Intelligence
- Lying as Exercise of Power
- Lying as Norm in Social Interactions
- Lying, Accusations of
- Lying, Costs of
- Lying, Difficulty of
- Lying, Intentionality of
- Malingering
- Memory
- Mental Effort in Lying
- Narcissism
- Neurophysiology
- Pathological Lying
- Projection
- Psychoanalysis
- Rationality
- Repressed Memories
- Self-Deception
- Self-Esteem
- Self-Justification
- Theory of Mind
- Ward, Lester F.
- Psychology: Social, Legal, and Forensic
- Behavioral Analysis Interview
- Betrayal
- Bond, Charles
- Cheating
- Cognitive Dissonance
- Cognitive Heuristics
- Cognitive Load
- Concealed Information Test
- Courtship, Deception in
- Daily Life, Lying in
- Deception and Technology
- Deception and Trust
- Deception in Different Contexts
- Deception in Research Design
- Deception Motives
- Deception, Attitudes Toward
- Deception, Characteristics of
- Deception, Definitions of
- Deception, Research on
- Deniability
- Denial
- DePaulo, Bella
- Dishonesty
- Distrust
- Duchenne Smile
- Duping Delight
- Ekman, Paul
- Electroencephalography
- Evidence, Strategic Use of
- Eye Contact
- False Confessions
- Functional Magnetic Resonance Imaging
- Guilt
- Gullibility
- Honest Baseline Behaviors
- Investigator Bias
- Leakage
- Linguistic Cues
- Lying as Ability or Skill
- Machiavellianism
- Meta-Analysis
- Microfacial Expressions
- Motivational Impairment Effect
- Nonverbal Cues
- Othello Effect
- Overconfidence
- Polygraph
- Reaction Time
- Reality Monitoring
- Scientific Content Analysis
- Situational Familiarity
- Sock Puppetry
- Statement Validity Assessment
- Thermal Imaging
- Vocal Stress Analysis
- Vrij, Aldert
- Wizards of Lie Detection
- Social History: Lies in History, Famous Liars, and Hoaxes
- Great Gatsby, The
- New York Sun's Moon Series
- War of the Worlds
- Anderson, Anna (Anastasia)
- Anthropology, Cultural
- April Fool's Day
- Aristotle
- Bailey, Frederick George
- Barnum, P. T.
- Cardiff Giant
- Charles II Plot
- Churchill, Winston
- Civil War, U.S.
- Clausewitz, Carl von
- Clever Hans
- Colonialism
- Columbus, Christopher
- Con Man
- Conspiracies
- Cottingley Fairies
- Cromwell, Oliver
- Darwin, Charles
- Disasters
- Dreyfus Affair
- Eisenhower, Dwight
- Freud, Sigmund
- Hartzell, Oscar
- Hearst, William Randolph
- Historical Narratives, False
- History of Deception: 1600 to 1700
- History of Deception: 1700 to 1800
- History of Deception: 1800 to 1900
- History of Deception: 1900 to 1950
- History of Deception: 1950 to the Present
- History of Deception: Ancient Civilizations
- History of Deception: Medieval Period
- History of Deception: Renaissance
- Hitler, Adolf
- Inca Empire
- Iran-Contra Affair
- Irving, Clifford
- Jackalope
- Jackson, Andrew
- Jefferson, Thomas
- Kennedy, John F.
- Korean War
- Machiavelli, Niccolò
- Madoff, Bernard
- Memoirs
- Myth
- Napoleon Bonaparte
- Native Americans
- Nazi Propaganda
- Newman, Cardinal
- Nietzsche, Friedrich
- Nixon, Richard
- Normandy, Allied Invasion of
- Nostradamus
- Operation Bodyguard
- Operation Mincemeat
- Operation Neptune
- Operation Quicksilver
- Piltdown Man
- Plato
- Rose, Pete
- Santa Claus
- Siege of Mafeking
- Spanish-American Conquests
- Stalin, Josef
- Stewart, Martha
- Sun Tzu
- Trojan Horse
- UFOs
- Urban Legends
- Vietnam War
- Washington, George
- White House Press Secretaries
- World War I
- World War II
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