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During the past several decades, the United States’ criminal justice system has invested billions of dollars in policies and initiatives that were found not to have accomplished their goals. In times of fiscal crisis, such as the global recession of 2008 to 2012, there is a greater need for accountability and evidence-based initiatives that will succeed and be cost-effective.

To determine whether one approach is better than another, different approaches must be subjected to careful and skeptical scrutiny. It is important to know if a particular practice in criminal justice is worth the investment, is effective in terms of accomplishing its intended purpose, and is the better of competing options (or better than not having the practice at all). Furthermore, policymakers and politicians may require that the implementation and continuation of a community-oriented policing and problem-solving (COPPS) initiative involve an impact evaluation. This is necessary for comparing actual outcomes to desired outcomes (objectives). Indeed, the U.S. Congress mandates evaluations of state and local crime prevention programs that are funded by the U.S. Department of Justice.

This entry discusses the rationale behind and the challenges associated with performing assessment and evaluation of community policing and problem solving.

Rationale

Despite the widespread use and popularity of the community policing and problem-solving strategy, little empirical research exists concerning whether or not those initiatives are cost-efficient and reduce the public fear and incidence of crime and disorder. A long-standing criticism of such initiatives has concerned this lack of rigorous examination and evaluation. As a 1994 federal report, Understanding Community Policing: A Framework for Action, observed, ongoing input, evaluation, and feedback from both inside and outside the police organization are essential to making community policing work.

A strength of the SARA problem-solving model (scanning, analysis, response, assessment) is that it demands that police perform an assessment of their problem-solving initiatives, such as tabulating the number of calls for service, arrests made, noise complaints addressed, shots fired reported, and so forth. However, an assessment does not provide a complete measure of whether or not a particular problem-oriented policing initiative made a difference. For that to be determined, an impact evaluation of the initiative is required. There are several challenges to performing an evaluation, including the requisite specialized knowledge, skills, and abilities as well as the time necessary to perform sophisticated statistical analyses. The federal Center for Problem-Oriented Policing has collected more than 240 scientifically designed studies that evaluated interventions to reduce or prevent specific crime problems. The problems evaluated include violence, burglary, vehicle-related crime, alcohol and drug violations, disorder, robbery, and fraud.

Evaluating What Works

In policing, the need to know what works exists both for strategies dealing with existing crime and neighborhood disorder as well as strategies for crime prevention. At its root, addressing a research question such as “What works?” involves the use of proper means of obtaining data and then examining that data. Research questions involving policing strategies number in the thousands, but following are a few examples—all of which have been subjected to rigorous empirical analysis and have in some way changed the way police conduct

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