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Community Policing and Problem Solving, Definition of
Community policing and problem solving are two relatively new and distinct yet complementary concepts for addressing neighborhood crime and disorder. As a single philosophy, community policing and problem solving involves the systematic use of police-public partnerships and problem-solving techniques to proactively address the conditions that give rise to public safety issues, including crime, social disorder, and fear of crime. Because this approach was created in response to and is in stark contrast to the previous reform (or professional) era of policing that lasted for nearly a half century, it is important to understand the underlying precepts of that era; therefore, this entry begins by examining its basic tenets. Then the definition and purposes of community policing are discussed, followed by an examination of the transition to and basic elements of problem-oriented policing. To further explain and demonstrate the primary differences between the two philosophies, included in this discussion are examples of both traditional policing methods as well as problem-solving approaches to crime and disorder.
Traditional Policing Methods Under the Reform Era
From about 1930 to 1980, police reformers sought to remove the police from under the powerful political influences over police that existed from about 1840 to 1930 (known as the political era of policing) and to enhance the professional nature of their work. Therefore, police work was defined almost exclusively in terms of efficiency, and administrators sought to strengthen their control over rank-and-file officers. This new professional model—with police as “crime fighters”—demanded an impartial law enforcer who related to citizens in neutral and distant terms. The emphasis on professionalization also shaped the role of citizens in crime control. Similar to physicians who cared for health problems and teachers for educational problems, the police would be responsible for crime problems. Citizens thus became passive in crime control, their role becoming limited to calling police and serving as witnesses when asked to do so. The advent of the patrol car further removed the police from their neighborhoods, and foot patrol, which was common during the political era, was viewed as an unnecessary frill.
For all its shortcomings, under the previous political era, the police link to neighborhoods and politicians had been close. During the reform era, however, citizens were no longer encouraged to go to “their” police officers or districts; officers were expected to drive marked cars randomly through the streets, reactively respond to calls for service (CFS), and be typically evaluated by such measures as the numbers of arrests made, calls handled, and even the number of miles driven during a shift.
During the late 1960s, however, problems began to arise under the reform model, including the following:
- Crimes began to increase and research suggested that conventional police methods were not effective. The 1960s witnessed riots in several major cities; protests against the Vietnam War; assassinations of President John F. Kennedy, Robert F. Kennedy, and civil rights leader Rev. Martin Luther King Jr.; and the riot at the 1968 Democratic National Convention in Chicago. During this period, many people and institutions questioned the police and their function and role.
- Fear of crime rose. As a result, citizens abandoned parks, public transportation, neighborhood shopping centers, churches, and entire neighborhoods.
- Many minority citizens did not perceive their treatment as equitable or adequate. They protested not only police mistreatment, but lack of police services.
- The antiwar and civil rights movements challenged the legitimacy of police. Students resisted police, minorities rioted against them, and the public began to question police tactics.
- Some of the concepts on which the reform era was founded were found to be without basis. Studies showed, for example, that emphases on random patrol and rapid response times did not equate to increased arrests and fewer crimes committed.
As Mark Moore and George Kelling observed in
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- Changing Agency Culture
- Agency Mission and Values, Changes in
- Community Policing, Discretionary Authority Under
- Community Policing: Resources, Time, and Finances in Support of
- Customer-Based Policing
- Decentralizing the Organization/Organizational Change
- Implementation of Community Policing
- Involving Local Businesses
- Learning Organization
- Measuring Officer Performance
- Officers’ Job Satisfaction
- Publicity Campaigns
- Recruiting for Quality and Diversity
- Roles, Chief Executives’
- Roles, First-Line Supervisors’
- Roles, Middle Managers’
- Roles, Officers’
- Strategic Planning
- Crime Analysis: Technologies and Techniques
- Evaluation and Assessment
- Foundations: Evolution of Community Policing and Problem Solving
- Broken Windows Theory
- Building Partnerships and Stakeholders
- Citizen Patrols
- Collaboration With Outside Agencies
- Community Cohesion and Empowerment
- Community Justice
- Community Policing and Problem Solving, Definition of
- Community Policing, Evolution of
- Community Policing: What It Is Not
- Community Prosecution
- Community, Definition of
- Crime Prevention Through Environmental Design
- Directed Patrol, Studies of
- Evidence-Based Policing
- Fear of Crime
- Flint, Michigan, Experiment
- Foot Patrols
- Generations (Three) of Community Policing
- Intelligence-Led Policing
- International Community Policing
- Investigations, Community Policing Strategies for
- Kansas City Preventive Patrol Experiment
- Metropolitan Police Act of 1829
- Place-Based Policing
- Police Mission
- Police-Community Relations
- Policing, Three Eras of
- Predictive Policing
- Problem-Oriented Policing, Goldstein’s Development of
- Problem-Oriented Policing: Elements, Processes, Implications
- Problem-Solving Courts
- Problem-Solving Process (SARA)
- Problem, Definition of
- Restorative Justice
- Situational Crime Prevention
- Social Capital
- Team Policing
- Volunteers, Police Use of
- Wickersham Commission
- Future Considerations
- Public Safety Issues
- Supporting Legislation and National Organizations
- Center for Problem-Oriented Policing
- Community Oriented Policing Services, Office of
- Community Policing Consortium
- Executive Sessions on Policing
- Homeland Security
- National Center for Community Policing
- National Crime Prevention Council
- Neighborhood Associations
- Operation Weed and Seed
- Police Foundation
- Regional Community Policing Institutes
- Violent Crime Control and Law Enforcement Act of 1994
- Training and Curriculum
- “What Works”—Selected Strategies and Initiatives
- Colleges and Universities, Community Policing Strategies for
- Domestic Violence, Community Policing Strategies for
- Drug Crimes, Community Policing Strategies for
- Elderly Victimization, Community Policing Strategies for
- Gang Crimes, Community Policing Strategies for
- Immigrant Populations, Community Policing Strategies for
- Immigration: Issues, Law, and Police Training
- Public Housing, Community Policing Strategies for
- Repeat Victimization, Community Policing Strategies for
- Rural Areas, Community Policing in
- School Violence and Safety, Community Policing Strategies for
- State Police/Patrol, Community Policing Strategies for
- Traffic Problems, Community Policing Strategies for
- Youthful Offenders, Community Policing Strategies for
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