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Private Sector, Role in Response

While federal, state, and local governments play crucial roles during disaster response, the private and nonprofit sectors have an increasingly important role. The National Response Framework (NRF), the operational document of the Stafford Act, acknowledges that disasters quickly outstrip the public sector's resources, limiting its ability to respond. As such, governmental bodies have begun to rely on the for-profit (private) and nonprofit (voluntary) sectors to make up the resource shortfall.

Nonprofit organizations, called the Voluntary Organizations Active in Disaster (VOAD) community, such as the Red Cross, Catholic Charities, and the Salvation Army, to name a few, play the largest nongovernmental (NGO) role in disaster response and recovery activities. The private sector, however, is playing an increasingly important role in planning and response activities via contractual relationships to provide critical goods and services, utilizing ultra-efficient supply chains developed for their markets.

Small and/or local businesses are forced to respond when disaster strikes, whether that response involves evacuating employees and/or attempts to quickly reopen operations so that citizens can get critical supplies and services, or through more active and altruistic actions such as community response and/or philanthropic donations. Impacted regional or national businesses may have an established supply chain infrastructure to move goods and services to affected areas that smaller businesses lack. Businesses in unaffected areas may also participate in response efforts through donations of goods and services.

The NRF does not generally require specific types of response from the private sector, although industry classified as “critical infrastructure” or “hazardous” includes such industries as electric power, chemical and petroleum, waste treatment, and water distribution. But it does recognize that a functioning private sector is a key to response and recovery in a disaster-struck region. Further, many state and local governments have turned to the private sector to provide critical disaster preparedness, response, and recovery goods and services through private contracts for such things as buses and medical supplies used in evacuations, supply chain and logistics support in the immediate aftermath of a disaster, and debris removal and case management services for long-term recovery.

Evacuation

The majority of private sector organizations engage the evacuation decision as participants. Although they tend to consult with corporate executives and facility owners as well as consulting with government officials to a much greater degree than residents, they must ultimately make business decisions regarding employee time off, business shutdown procedures, continuity of operations, and ongoing contractual relationships. Managers must also decide upon how extensive evacuation should be, for example, keeping some employees on-site, as in a partial evacuation, or a full evacuation. These are the types of dilemmas faced by petroleum companies as hurricanes build up in the Gulf of Mexico, as they decide whether to shut down oil production and evacuate platforms. Critical infrastructure facilities often do not have the option to fully evacuate, because they have obligations to federal and state governments to keep operations going or to get them back up and running as soon as possible. Managers must also make decisions regarding whether employees will be paid during evacuation, given unpaid time off, or some other designation.

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