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Perhaps no subject has been as hotly debated by both the police and the public as zero tolerance policing, or the strict enforcement of quality-of-life laws. Much of this debate focuses on the extent to which antisocial behaviors should be constrained and on the results of such a policy. The policy of zero tolerance has been used in a variety of urban settings to put limits on a wide range of antisocial behaviors. These behaviors include driving under the influence, speeding, using drugs and alcohol, having unlicensed weapons, buying and selling pornography, engaging in sexual harassment, and fighting in public schools and elsewhere.

The policy of zero tolerance can be applied to a wide scope of behaviors, and its derivations are many. The phrase received large headlines during Ronald Reagan's presidency of the early 1980s in reference to his “War on Drugs.” During the early and mid 1990s, zero tolerance was associated with campaigns against domestic violence, sexual assault, and child abuse in various countries including the United States, the United Kingdom, Canada, and Australia. For several years, for example, Scotland's Zero Tolerance Trust has been organizing meetings across the country to inform women about the “Zero Tolerance Campaign and how the prevention of violence against women and children can be made a high political priority” (Quine Features 1997: para 1). It is in the world of police strategies and tactics, however, that zero tolerance has garnered its greatest renown.

Zero Tolerance Models

Zero tolerance policing is an assertive form of policing designed to clamp down on any infraction that may spiral out of control or spill over into more serious criminal activity. This type of policing has been adopted by Britain's Cleveland constabulary, as well as by the police in Glasgow's Greater Easterhouse area and in London's King's Cross area. In King's Cross, while the policy was initially aimed at drug-related crime and prostitution, it later targeted beggars and the homeless. The New York City Police Department (NYPD) has also adopted zero tolerance policing.

The NYPD Model

It is in the context of what is known as the NYPD model that zero tolerance has received both the greatest criticism and the greatest acknowledgement. Debate centers on the value and the unintended repercussions of assertive police strategies. On the one hand, New York City's crime rate, to the amazement of many, continues to drop; there was a 57 percent decline in serious crime between 1993 and 2000. On the other hand, a growing number of skeptics—including members of minority communities and local, state, and federal officials—regard NYPD policing as excessive policing that is distant and brutal and dissolves the public's confidence and trust in the police.

For many, New York City's approach has become synonymous with a crackdown on quality-of-life offenses. This crackdown, which affects virtually all illegal activities, has increased in the last several years. In 2000, for example, criminal court summonses for offenses such as urinating and drinking alcohol in public, not paying a public transportation fare, loitering, having an unleashed dog, or cleaning windshields for money increased more than 16 percent when compared to the previous year. Summonses that must be answered at the Environmental Control Board—including playing loud music, which is the number one complaint to the mayor's quality-of-life telephone hotline—increased from more than 20,000 in 1999 to more than 22,000 in 2000.

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