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Compliance is defined as the degree to which patients' behaviors (e.g., attending follow-up appointments, engaging in preventive care, following recommended medical regimens) correspond with the professional medical advice prescribed. The terms compliance and adherence are often used interchangeably; however, because compliance may carry a negative connotation, some prefer to use adherence to emphasize patients' active roles in healthcare management as opposed to the submissiveness suggested in the definition of compliance. This distinction in definition acknowledges that patients and providers can move away from the patriarchal model of health care, promotes patient autonomy, and takes into account evidence suggesting that those who adhere steadfastly to providers' instructions may not be the healthiest psychologically or physically. While the patient's active role is considered vital in committing to a treatment regimen, for the purposes of this overview, the term compliance is utilized to maintain consistency.

Compliance Rates and Consequences of Noncompliance

When adults are diagnosed with chronic illnesses, they are often inundated with treatment options. Outright refusal to accept treatment is rare. Many who initially refuse later comply. As M. Robin DiMatteo found, on average, 75.2% of adults with chronic illnesses comply with prescribed treatments. While compliance rates for behavioral interventions (e.g., exercise regimens, smoking cessation) are consistently lower than this average (ranging from 40% to 75%), patients attend scheduled appointments at higher rates (up to 90%). Interestingly, despite the shift toward greater patient decision-making autonomy, across treatment regimens compliance rates have increased from 62.6% prior to 1980 to 76.3% thereafter. Among adults, highest compliance rates are documented for human immunodeficiency virus (HIV), arthritis, and gastrointestinal disorders. While an estimated 50% of children and adolescents with chronic illnesses fully comply with medical recommendations, rates fluctuate depending on the illness. Among children and adolescents with cancer, compliance ranges from 40% to 66%. Compliance for sickle cell disease ranges from 49% to 79%; approximately 66% of patients with cystic fibrosis and diabetes fully comply.

The consequences of noncompliance lie on a continuum ranging from relatively no direct patient risk to severely increased morbidity and mortality and an increased global threat of treatment-resistant diseases. Additionally, noncompliance results in medical resource waste and large-scale medical industry monetary losses exceeding $100 billon per year.

Assessing Compliance

Self-Reports

Self-reports are commonly used to assess compliance. Examples include Likert scale questionnaires, handheld computers, and phone diaries. Although self-report measures are the simplest measures to use, report bias and recall precision issues often make results inaccurate. These inaccuracies can result in over-reporting, because patients may answer questionnaires consistently with what they believe promotes support and approval from providers. Underreporting is also concerning, with some research suggesting higher compliance when using objective measures as compared to self-reports. Despite challenges involved and acknowledgment that self-reports should be interpreted cautiously, because of their practicality, research supports using self-reports in clinical settings.

Objective Measures

Pill counts, electronic bottles, and urine or blood serum levels are examples of objective measures of compliance. Although these measures can be expensive, many lessen opportunities for recall bias and human error via electronic tracking (e.g., counting number of puffs pressed on an inhaler). While they cannot guarantee that the patient completed the treatment, increased accuracy has been reported when using objective measures of compliance. Parents also report feeling more comfortable allowing their children to take control of treatment protocols when such devices are utilized.

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