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Qualitative research may be broadly said to be research in which data in the form of words are collected and examined thematically. In other words, what is of interest to the researcher is an exploration, in a natural setting, of the meanings people bring to the qualities, nature, or essence of a phenomenon. The aim of qualitative research is to understand the meaning of human action and to explore and tell the human story. Qualitative research is a broad term that encompasses genres such as ethnography, case study, narrative inquiry, phenomenology, grounded theory, life history, oral history, biography, and auto-ethnography. This entry briefly describes the background of qualitative research; five of the most prominent methodologies (grounded theory, phenomenology, ethnography, case study, narrative inquiry); how to collect data through the use of interviews, observations, and artifacts, data analysis; methods to enhance trustworthiness (a qualitative term for validity and reliability); and possible future directions of qualitative research.

Background

While qualitative research has been around for some time (since the late 1800s in the United States; e.g. Chicago school sociology, 1892), it has been held in varying levels of respect and acceptance throughout the history of research. Over the last quarter of a century, qualitative research has seen a new level of acceptance in academia. At the same time, ironically, government funded research has touted the so-called gold standard of experimental research, which has relegated government-funded qualitative research to mere window dressing for randomized experimental designs. The intersection of the tension between government research funding standards and current levels of interest in qualitative research as seen in the increase of qualitative journal articles, conferences, courses, textbooks, and dissertations is the point at which any qualitative researcher is situated today.

Qualitative Methodologies

Grounded Theory

Grounded theory (GT) is a type of qualitative research in which the primary purpose is to develop a theory based on data. GT is an approach that involves induction, deduction, and verification, although the primary focus is on induction. The term grounded theory refers to both the method of data investigation and the analysis as well as the final product of the research. Grounded theory consists of a set of analytic guidelines that allow researchers to inductively build theories. Data collection and analysis occur simultaneously. The process begins with initial data collection typically through unstructured interviews in the field. Data analysis begins by sorting the data into categories that can comprise events, instances, or happenings. The researcher then goes back into the field to collect more data in an attempt to verify or discredit emerging findings. Analysis continues as comparisons between the data are made and the emerging categories are tested and revised. This is referred to as the constant comparative method. Data collection and analysis continue until saturation is reached. Saturation is the theoretical term for the moment when it seems no new data need to be collected due to repetition or redundancy in the data.

The data analysis portion of grounded theory consists of three types of coding: open, axial, and selective. When coding data, the researcher breaks field notes or interview transcripts into meaningful chunks or clusters. Each cluster is assigned a code, which is a word or phrase that encapsulates the meaning of the cluster. The clusters could be words, phrases, sentences, or paragraphs. This first phase of coding in a GT study is called open coding. It can be thought of as the first pass at creating categories. The researcher then identifies properties of the categories. Open coding is followed by a deeper level of coding called axial coding. When conducting axial coding, the researcher looks for new ways to categorize clusters of information. The researcher identifies a central phenomenon, explores occurrences, emotions, or beliefs that influence the phenomenon, and examines the results of the phenomenon. The final phase of coding in GT is selective coding. In selective coding, a “story line” is identified that integrates the codes found in axial coding. This story line becomes, in essence, the grounded theory.

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