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Computer-assisted career counseling is the use of computers in educational and career guidance. When faced with the prospect of having to make an important educational or career decision, many individuals look for career or educational information and professional guidance. Individuals making educational decisions might access college brochures and catalogs or might request application and financial aid materials. Alternatively, individuals considering a possible career path might access information about the tasks involved in a job or might research the employment outlook for a particular occupation. Furthermore, some individuals seek the guidance of trained career counselors and psychologists as they grapple with making their decision. More and more, individuals are turning to their computers and the Internet for both information and guidance. A recent report, for example, suggests that almost half of all U.S. Internet users have turned to the Web when making important educational and career decisions.

The use of computers in educational and career guidance has a long history. In the 1960s the U.S. Department of Labor funded a project to develop a computer program that could provide users with up-to-date data on employment and educational opportunities. Early computer-assisted career guidance (CACG) programs were available in the 1970s and included automated career assessments; searchable databases of colleges, majors, and occupations; and guidance-related information to promote action planning and decision making. The widespread proliferation and availability of Internet technologies has radically changed the landscape of computer-assisted career counseling. Today, computer-assisted career counseling takes four primary forms: computerized career assessment, electronic sources of career and educational information, comprehensive CACG systems, and online career counseling.

Computerized Career Assessment

In an effort to help clients understand their educational and career interests, skills, and values, career counselors and psychologists will often administer one or more career assessment inventories. Results from these inventories can be used to help clients identify career paths, confirm existing choices, or narrow the number of career alternatives considered. Several benefits can be realized when administering career assessment via computer. Traditional paper and pencil inventories require that all items be administered in a fixed order. Computers can administer items dynamically based on individuals' responses (referred to as computer adaptive testing or CAT). Computers can also be programmed to provide a reliable interpretation of an individual's inventory results. When linked with other computer career assessment results, clients can be provided with interpretations and recommendations based on the integrated findings from multiple inventories. Finally, assessment interpretations themselves may be dynamic and interactive, requiring input from users or linking results and interpretations to sources of educational and occupational information.

Today, most computerized career assessment inventories are delivered via the Internet. Professionals and consumers should exercise caution when selecting online career inventories as many Internet-delivered inventories are of questionable origin. Inventories distributed by reputable testing companies or independently developed inventories that are supported by published research are preferred. Professionals should review the psychometric properties of any instrument prior to using it in practice. Three of the most widely administered online career interest inventories are the Strong Interest Inventory, the Self-Directed Search, and the Kuder Interest Inventory and Career Planning System. Other widely administered interest inventories include the UNIACT and the Occupational Information Network (0∗NET) Interest Profiler, which are embedded with comprehensive computer guidance systems. In addition to interest inventories, work values and skill confidence inventories can also be found online.

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