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Cognitive Information Processing Model

There is an adage, “Give people a fish and they eat for a day, but teach them to fish and they eat for a lifetime.” This wise maxim succinctly captures the ultimate aim of the cognitive information processing (CIP) approach to career counseling—that is, enabling individuals to become skillful career problem solvers and decision makers. Through the CIP approach, individuals learn not only how to solve the immediate career problem and make an appropriate decision, but also how to generalize this experience to future career problems.

In the 1970s, a line of inquiry emerged from the cognitive sciences that offered a new way of thinking about problem solving and decision making. This paradigm, known as CIP, was initially formulated in the works of Earl Hunt, Allen Newell and Herbert Simon, and Roy Lackman, Janet Lackman, and Earl Butterfield. When applied to career choices, this paradigm, herein referred to as the CIP model, provides a way to describe the fundamental memory structures and thought processes involved in solving career problems and making career decisions. With the CIP model, career counselors can assist clients in becoming better career problem solvers and decision makers.

The CIP model is described in four sections. The first presents key concepts that form its foundation, the second discusses assessing client needs from a CIP perspective, the third describes interventions consistent with this theoretical frame, and the fourth concerns the application of the model in career counseling practice.

Definitions and Concepts

The following are key definitions in the CIP model to facilitate the understanding and utility of the approach.

Career problem: A gap between an existing state of career indecision and a more desirable state of decidedness. The gap creates a state of cognitive dissonance that becomes the primary motivational force driving the problem-solving process. The presence of a gap results in tension or discomfort that individuals seek to eliminate through problem solving and decision making.Problem space: All cognitive and affective components contained in working memory as individuals approach a career problem-solving task. In clients' lives, the problem space entails the career problem at hand, in addition to all the issues associated with it such as marital and family relationships, financial exigencies, and the emotional states embedded in them.Career problem solving: A complex set of thought processes involved in acknowledging a gap, analyzing its causes, formulating and clarifying alternative courses of actions, and selecting one alternative to reduce the gap. A career problem is solved when a career choice is made from among the alternatives.Career decision making: A process that not only encompasses career choice, but also entails a commitment to and the carrying out of the actions necessary to implement the choice.Career development: The implementation of a series of career decisions that comprise an integrated career path throughout the life span.

The Pyramid of Information Processing and the CASVE Cycle

Two fundamental structures comprise the CIP model: the Pyramid of Information Processing and the CASVE Cycle.

The Pyramid of Information Processing

In order for individuals to become independent and responsible career problem solvers and decision makers, certain information processing capabilities must undergo continual development throughout the life span. These capabilities may be envisioned as forming a pyramid of information processing domains with three hierarchically arranged domains (see Figure 1). The knowledge domain lies at the base, the decision-making skills domain comprises the mid level, while the executive processing domain is at the apex.

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