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Many theories have been used to investigate social interaction; four having historic connections and theoretical overlap will be briefly described in this entry, together with a few major concepts from each: interactional theory, social communication theory, dramaturgical theory, and interactional sociolinguistics. They are similar in their efforts to investigate human interaction broadly. All four theories assume that participants socially construct their relationships and interactions through their communication and that communication is a situated, multiparty accomplishment. All examine the extraordinary orderliness of everyday face-to-face interaction and the ways in which participants collaborate to create that order and the resulting meanings for themselves. In addition, these theories share assumptions about the need to conduct research through direct observation of actual behavior. Some of the concepts may seem familiar, as these theories were developed in the 1950s and 1960s, and thus have served as the foundation for some later theories.

Interactional Theory

Interactional theory emphasizes ongoing relationships created by particular words exchanged in a specific interaction; the significant starting point is that people can and do create their relationships with others every time they interact. Gregory Bateson is the key theorist; although interactional theory was not his phrase (he just said he studied communication), it has come to be the term of choice. Carol Wilder and Janet Beavin Bavelas have been responsible for conveying many of Bateson's ideas to communication scholars; Bavelas was an original member, with Paul Watzlawick and others, of what is often called the Palo Alto Group because it was based at the Mental Research Institute (MRI) in Palo Alto, California. Bateson was trained in anthropology, later adding significant interests in biology and cybernetics, but because his most productive period was spent at MRI, his ideas have been widely utilized by family therapists. Due in large part to the uncommonly broad range of disciplines he studied, Bateson is particularly well known for his ability to search out underlying patterns of communication, sometimes using his observations of animals as the vehicle to discovering important interaction patterns in human behavior (as with the concept of metacommunication, developed as a result of watching sea otters at a zoo). A few key concepts are described in this entry.

Metacommunication

Metacommunication is usually defined as communication about communication. People convey two sorts of information with every message: the content of the message and a second, metacommunicative message about how the first message is to be understood. Metacommunication can be explicit or implicit. Explicit metacommunication includes requests to clarify intended meaning, as when someone asks, “Did you insult me deliberately?” Implicit metacommunication is not normally stated in words, yet it conveys information about meaning. For example, when someone uses the words, “I hate you,” the dictionary meaning is negative, but if the frame is teasing, then the interactional meaning is in fact the reverse of the literal sense of the phrase.

One Cannot Not Communicate

Bateson proposed that it is impossible to communicate nothing, usually phrased as one cannot not communicate. One easy example is that even silence conveys information in a conversation, so the invitation that remains unissued, such as not being invited to a family Thanksgiving dinner, can provoke a response. Ray Birdwhistell is often credited with this insight (especially for examples involving nonverbal communication), but Birdwhistell credits Bateson with the original idea.

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