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Social action media studies is a research approach that emphasizes the interpretive activity of media audiences in everyday contexts. Social action media scholars typically employ ethnographic methods in their investigations. The claims arising from this research are often idiographic in scope—that is, the explanations of audience behavior are limited to the conditions of the case under study. However, the findings of social action media studies have also contributed to broader conceptualizations of the cultural forms, identities, and competencies of media audiences.

In many respects, this approach posits a profoundly different view of audiences from the media-effects tradition, or even as compared to other active-audience traditions such as uses and gratifications. In the social action perspective, media content does not possess an essential meaning, nor do the explanations for media usage or effects originate in the individual's exposure to messages. Instead, social action media studies begin from the assumption that human beings construct meanings of media technologies and texts within collective frames of understanding. This assumption sets the basic terms for asking such questions as the following: What are the social practices of media usage in particular contexts? How are these practices learned, shaped, or altered over time? How do people select aspects of the mediated culture as resources for defining their roles as social actors? In what ways do the uses and interpretations of media help to engender in social actors a sense of cultural identification, solidarity, or resistance?

As these questions indicate, analysis of the protean quality or variability of meaning lies at the heart of social action studies. The semiotic domains of everyday life give rise to—and place constraints on—the situated performances of media usage. But the mutability of these symbolic resources also makes it possible for people to exercise considerable creativity in how they interpret and manipulate media texts for their own purposes.

Social Action Theory

The theory of social action media studies derives from a variety of constructivist philosophical and scientific traditions. As Gerard Schoening and James Anderson have noted, these traditions—which include cultural hermeneutics, phenomenology, pragmatism, and the interpretive sociologies—commonly subscribe to a view of human beings as sentient, self-reflexive agents who construct reality through their own communicative efforts. The works of Max Weber and Alfred Schutz are particularly important in elaborating, respectively, the ideas of social action and inter subjectivity. Another theme of major significance is that of the everyday world. The everyday has been treated somewhat differendy by Schutz, Henri Lefebvre, Michel de Certeau, and other thinkers. For media scholars, the term has come to signify the self-evident base of social knowledge that enables people to function easily in contemporary life. Not only are the media of mass communication concrete features of the everyday, but also they constandy circulate signs that audience members use simultaneously as knowledge and methods for interpreting the social world.

The propositions of social action media theory have been most thoroughly developed by Anderson. According to Anderson, most of human behavior is organized into routines, with a routine being a line of action invested with cultural meaning and governed by a certain grammar and syntax. (Only involuntary and unintentional behavior falls outside the scope of a routine.) For example, the familiar routines of going to work in the morning, waiting for a bus, and text messaging each exhibit a coherent expression of purpose. Several aspects of routines bear some discussion. First, routines constitute symbols—both to oneself and to others—of what is going on in a scene of social life. Once we decode the outward signs of a routine unfolding in our midst, we can participate in it by the competent expression of our own role. (Clearly, the ability to recognize a routine is unevenly distributed in society; to the technologically uninitiated, for example, the meaning of text messaging may be quite opaque.) Second, routines can be nested inside one another. Waiting for a bus can be a regularly scheduled subroutine of the broader script of going to work; similarly, the subroutine of text messaging may be inserted in a culturally appropriate manner at many points as one goes to work in the morning. Third, people always can (and do) improvise on the theme of a routine. According to Anderson, a performance is an expressive improvisation on a routine; thus, the meanings of a behavior shift when we perform it in the context of a different routine. Finally, the way one engages in meaningful action is always under the supervision, comment, and critique of others. These others are not always traditional authority figures; much more commonly, they are simply the communities to which we belong (whose codes of conduct we internalized long ago) or specific social actors in the scene whose potential or actual judgments affect our own production of appropriate performances.

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