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Group and Organizational Structuration Theory
The theory of structuration, developed by Anthony Giddens, has been applied extensively in the study of group and organizational communication. Its central concepts—the distinction between system and structure, the duality of structure, the reflexive model of agency, the role of social institutions in human action, the three modalities of structure, the dialectic of control, and time-space distanciation—have been appropriated by numerous communication scholars. Structuration theory takes a processual view of the social world and features communication as one of the primary modes of being. It bridges conceptual divides between action and structure, stability and change, and macro-and microlevels of analysis. It offers a nondeterministic account of the social world but allows for regularities and the scaffolding of norms, power, and institutions to influence communication and its impacts. It also provides the foundation for a critical stance.
Structurational Theory in Group Research
Most theoretical applications of structuration in group research have focused on aspects of group decision making. From a structurational perspective, group decision making is the production and reproduction of positions regarding group action, directed toward the convergence of members on a final choice. This occurs through the structuration of three elements of interaction—expression of preferences, argumentation, and tactics employed to garner assent.
Influences on structuration processes in groups include (a) immediate interaction in which interpretive schemes, norms, and power resources are invoked and reproduced through group communication patterns, decision rules, and the influence of members over one another; (b) features of the group's external system, including tasks and environment; and (c) structural dynamics, including the mediation of the elements of immediate interaction by other structures (e.g., when an economic “lens” is imposed on the discussion) and contradictions among structural features (e.g., the tension between pressure to act and the desire to make a reflective, rational decision). These factors, and member knowledge of them, also limit group and member agency, or freedom of action.
Groups acquire coherence through being structured and, as self-organizing systems, can channel the agency of their members into common projects. The members of groups are themselves formed and reformed through structuration. So rather than being prior to the group, members are positioned within the group through actions and discourse creating and sustaining various roles and arguments. Hence, groups may be the primary unit of analysis rather than individuals. Three theoretical tributaries flow from this basic framework—decision development, group argument, and use of information technology.
Decision Development
The structurational theory of decision development attempts to explain why groups follow varied paths as they make decisions, rather than the single rational sequence of events emphasized in prior research. The theory posits that the influence of factors such as the group's task and decision-making norms on decision development is mediated by structuring processes in group interaction. How a group represents its tasks, in other words, serves as an implicit model of prerequisites for what a good decision is and how the group should organize the process by which it makes decisions. These representations influence the phases and sequence of the group's interaction. For instance, a group may conclude that it already understands the problem and so the next steps are identifying a suitable solution and planning its implementation (a solution-oriented decision path). Task representations are the modalities through which the group's decision process is structured.
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