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The coordinated management of meaning (CMM) theory, developed by W. Barnett Pearce, Vernon Cronen, and their colleagues, explains how communicators organize interaction. Since its inception in the 1970s, this theory has been included consistently in the canon of communication theory and applied to a variety of settings. It is a wide-ranging theory that touches many aspects of the field and presents a way of analyzing all kinds of human activity in terms of the communication perspective, or how reality is constructed in social interaction. The major tenets of the theory today can be summarized in the categories of meaning and action, coordination, and story telling.

The theory first appeared in print in the mid-1970s, with its first full-blown explanation following in 1980 in Pearce and Cronen's book Communication, Action, and Meaning: The Creation of Social Realities. Having undergone considerable expansion and refinement over the years, the theory continues to develop and has been influenced by thinking in social constructionism, cybernetics, philosophy of language, logic, rules theory, dialogue theory, action research, and other traditions. It originated as a general descriptive theory of communication but today is most often regarded as a practical theory.

Meaning and Action

Communicators do two things in every encounter. They interpret, or ascribe meaning, and they act—two functions closely tied to one another: Meaning leads to action, and action forms meaning. Communicators must coordinate their meanings and actions as they interact over time. In all social situations, then, communicators must manage their own meanings and actions, while responding to the meanings and actions of others. This is the central claim of the theory.

Contexts of Meaning and Action

Communicators interpret and act on the basis of their experience, and this experience forms a context that establishes a basis for meaning and action within the situation. Initially in CMM, contexts were presented in a hierarchy in which one context was always embedded within other contexts. In this classical version, the act is understood in terms of the relationship, the relationship in terms of the episode, the episode in terms of the self, and the self in terms of the archetype. However, contexts can shift so that, for example, the episode could be understood within the context of self, or the self could be understood within the context of the act. Even a single communicator can shift back and forth among contexts from moment to moment and situation to situation.

Thus, contexts are fluid and dynamic. For this reason, CMM now most often uses the more powerful metaphor of loops, which emphasizes the mutual entailment, or reflexive relationship, among contexts. In the above example, self and episode form a reflexive loop. The loop metaphor is infused throughout CMM to capture the systemic nature of meaning and action.

Rules

Heavily influenced by the philosophy of language, particularly the language-in-use movement and the associated theory of speech acts, CMM explains meaning and action according to rules. A rule is a guideline that helps a person assign meaning and take action. There are two types of rules—rules of meaning and rules of action.

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