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Although competence has been examined from different disciplines and perspectives, it can be simply conceptualized as an individual's ability to interact appropriately and effectively with another person in a specific context. As a basic need of human beings, competence can be understood as the extent to which a person produces the intended effect in the process of interaction. The concept is usually discussed by social scientists and communication scholars under several generic categories, including fundamental competence, linguistic competence, social competence, interpersonal competence, and relational competence.

Fundamental competence concerns the cognitive ability that helps individuals communicate effectively in different situations; social competence emphasizes a person's specific skills that lead to an effective interaction; linguistic competence focuses more on the knowledge of and the ability to execute language and messages in the process of interaction; interpersonal competence is more goal oriented and concerned with the individual's ability to accomplish tasks by demonstrating certain successful communication skills; and relational competence highlights the importance of the reciprocal process of interaction, in which the interactants are able to establish relationships with each other to achieve goals. However, all these generic categories can be put under the concept of communication competence.

Debates about Communication Competence

Although the definition of competence is commonly accepted, debates continue to exist among scholars regarding whether competence is a trait, state, or perception. The trait approach argues that competence is an inherent predisposition or ability; thus some people are born to be more competent than others. The state approach argues that competence is based on performance or behavioral skills, which are influenced by the particular context, time, or place of interaction. The perception approach argues that competence is neither an intrinsic trait nor extrinsic skills but is the perception or impression resulting from the characteristics and behaviors of the interactants within the relational or interactional context of a communication interaction.

In addition to these debates about the essential nature of competence, another conceptual ambiguity related to defining competence is the use of competence and effectiveness in similar and overlapping ways. Because effectiveness mainly refers to behavioral performance, and competence requires appropriateness, which is based more on individual knowledge about or motivation toward the situation to complete its meaning, competence and effectiveness should not be used interchangeably. Instead, effectiveness should be considered one of the criteria in conceptualizing competence.

Theoretical Approaches

An array of theories have been developed to conceptualize the diversity of approaches to competence, including psychological, social, and critical. Theories of communication competence from the psychological perspective basically focus on message processing and production. The psychological perspective of communication competence emphasizes the individual's mental process underlying behaviors. In 2003, Steven Wilson and Christina Sabee specified expectancy theories and attribution theories as the two categories of communication competence theories for message processing; these theories concern how people attend to, interpret, and evaluate communicative behaviors in interaction. Wilson and Sabee described goals-plans-action theories and hierarchical theories as the two categories of theories for message production; they concern goal attainment through the process of generating and enacting communicative behaviors.

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