Introduction

1. Bob Dylan becomes founding patron of the University of Auckland’s Creative Thinking Research Project. Retrieved January 24, 2015, from www.creativethinkingproject.org/bob-dylan-creative-laureate.

2. Ibid.

3. Dyson, J. (2009, October). James Dyson on encouraging creativity [Video]. Wall Street Journal. Retrieved February 13, 2016, from www.wsj.com/video/james-dyson-on-encouraging-creativity/7E45B9C0–2689–40BF-9191–740442FF6A42.html.

4. Franken, R. (1994). Human motivation (3rd ed.). Monterey, CA: Brooks/Cole.

5. World Economic Forum. (2016, January). The future of jobs: Employment, skills and workforce strategy for the fourth industrial revolution. Retrieved February 12, 2016, from www.weforum.org/reports/the-future-of-jobs.

6. Infosys. (2016). Amplifying human potential: Education and skills for the fourth industrial revolution. Retrieved February 14, 2016, from www.experienceinfosys.com/humanpotential.

7. Datar, S. M., Garvin, D. A., & Cullen, P. G. (2010). Rethinking the MBA: Business education at a crossroads (p. 9). Boston: Harvard Business School.

8. The Association to Advance Collegiate Schools of Business. Standard 9: Curriculum content is appropriate to general expectations for the degree program type and learning goals. Retrieved January 25, 2015, from www.aacsb.edu/accreditation/standards/2013-business/learning-and-teaching/standard9.aspx.

9. Fillis, I., & Rentschler, R. (2010). The role of creativity in entrepreneurship. Journal of Enterprising Culture, 18, 49–81.

Chapter 1

1. Puccio, G. J. (2012, December). Creativity as a life skill (TEDx Gramercy). Retrieved February 15, 2016, from http://tedxtalks.ted.com/video/Creativity-as-a-Life-Skill-Gera.

2. Roth, G., & Dicke, U. (2005). Evolution of the brain and intelligence. Trends in Cognitive Science, 9, 250–257.

3. Dunbar, R., Barrett, L., & Lycett, J. (2007). Evolutionary psychology: A beginner’s guide. Oxford, UK: Oneworld.

4. Palmer, D. (2010). Origins: Human evolution revealed. London: Mitchell Beazley.

5. Morriss-Kay, G. M. (2010). The evolution of human artistic creativity. Journal of Anatomy, 216, 158–176.

6. Hunter, J. E., & Schmidt, F. L. (1996). Intelligence and job performance: Economic and social implications. Psychology, Public Policy, and Law, 2, 447–472. See also Williams, W. M., & Yang, L. T. (1999). Organizational creativity. In R. J. Sternberg (Ed.), Handbook of creativity (pp. 226–250). Cambridge, UK: Cambridge University Press.

7. Gabora, L., & Kaufman, S. C. (2010). Evolutionary approaches to creativity. In J. C. Kaufman & R. J. Sternberg (Eds.), Cambridge handbook of creativity (pp. 279–300). Cambridge, UK: Cambridge University Press.

8. Pringle, H. (2013). The origins of creativity. Scientific American, 303(3), 5–11.

9. Mithen, S. J. (1996). The prehistory of the mind: A search for the origins of art, religion, and science. London: Thames and Hudson.

10. Mithen, S. J. (2006). The singing Neanderthals: The origins of music, language, mind and body. Boston: Harvard University Press.

11. Gau, J., & Segaller, S. (1996). Triumph of the nerds: The rise of accidental empires [Documentary]. Oregon Public Television and PBS.

12. Carruthers, P. (2002). Human creativity: Its cognitive basis, its evolution, and its connections with childhood pretence. British Journal for the Philosophy of Science, 53, 225–249.

13. Ibid., p. 239.

14. Miller, G. (2000). The mating mind: How sexual choice shaped the evolution of human nature. London: Heinemann.

15. Nettle, D., & Clegg, H. (2006). Schizotypy, creativity and mating success in humans. Proceedings of the Royal Society B: Biological Sciences, 273, 611–615.

16. Carruthers, Human creativity, p. 240.

17. Morriss-Kay, Evolution of human artistic creativity, p. 174.

18. Darwin, C. (2003). The origin of species: By means of natural selection of the preservation of favoured races in the struggle for life. New York: Signet Classics.

19. Ibid., p. 111.

20. Emmons, H., & Alter, D. (2015). Staying sharp: 9 keys for a youthful brain through modern science and ageless wisdom. New York: Simon & Schuster.

21. Darwin, Origin of species, p. 43.

22. Collins, J. C., & Porras, J. I. (1994). Built to last: Successful habits of visionary companies. New York: HarperBusiness.

23. Trilling, B., & Fadel, C. (2009). 21st century skills: Learning for life in our times. San Francisco: Jossey-Bass.

24. Richards, R. (Ed.). (2007). Everyday creativity and new views of human nature. Washington, DC: American Psychological Association.

25. Colvin, G. (2008). Talent is overrated: What really separates world-class performers from everybody else. New York: Penguin Group.

26. Gardner, H. (1993). Creating minds: An anatomy of creativity seen through the lives of Freud, Picasso, Stravinsky, Eliot, Graham, and Gandhi. New York: BasicBooks.

27. Amabile, T. M. (1987). The motivation to be creative. In S. G. Isaksen (Ed.), Frontiers of creativity research: Beyond the basics (pp. 222–254). Buffalo, NY: Bearly.

28. Carruthers, Human creativity.

29. BBC. (2012–2013). The creative brain: How insight works [Episode 8 of 17]. Retrieved August 29, 2013, from www.bbc.co.uk/programmes/b01rbynt.

30. Rogelberg, S. G., Scott, C., & Kello, J. (2007). The science and fiction of meetings. MIT Sloan Management Review, 48, 18–21.

31. Rao, L. (2010, February 11). The StartupBus: The true story of 12 strangers building three startups, getting real. TechCrunch. Retrieved January 10, 2015, from http://techcrunch.com/2010/02/11/the-startupbus-the-true-story-of-12-strangers-building-three-startups-getting-real.

32. Strauss, K., Chen, L., Close, K., Inverso, E., & Solomon, B. (2015). America’s most promising companies. Forbes. Retrieved January 10, 2015, from www.forbes.com/most-promising-companies.

33. Bizannes, E. (2010, February 11). The Startup Bus. Retrieved January 10, 2015, from http://eliasbizannes.com/blog/2010/02/the-startup-bus.

Chapter 2

1. Davis, G. A. (1986). Creativity is forever (2nd ed.). Dubuque, IA: Kendall/Hunt.

2. Adler, J., & Lawler, A. (2012, June). How the chicken conquered the world. Smithsonian, 40–47.

3. Darwin, C. (2003). The origin of species: By means of natural selection of the preservation of favoured races in the struggle for life. New York: Signet Classics. p. 252.

4. Carruthers, P. (2002). Human creativity: Its cognitive basis, its evolution, and its connections with childhood pretence. British Journal for the Philosophy of Science, 53, 225–249.

5. Kim, K. H. (2008). Meta-analysis of the relationship of creative achievement to both IQ and divergent thinking scores. Journal of Creative Behavior, 42, 106–130.

6. Bronson, P., & Merryman, A. (2010, July 7). The creativity crisis: For the first time, research shows that American creativity is declining. What went wrong—and how we can fix it. Newsweek, 44–50. See also Kim, Meta-analysis.

7. Zaccaro, S. J., Mumford, M. D., Connelly, M. S., Marks, M. A., & Gilbert, J. A. (2000). Assessment of leader problem-solving capabilities. Leadership Quarterly, 11, 37–64.

8. Kim, Meta-analysis.

9. Ames, M., & Runco, M. A. (2005). Predicting entrepreneurship from ideation and divergent thinking. Creativity and Innovation Management, 14, 311–315.

10. Wolf, K. M., & Mieg, H. A. (2010). Cognitive determinants of the success of inventors: Complex problem solving and deliberate use of divergent and convergent thinking. European Journal of Cognitive Psychology, 22, 443–462.

11. Walczyk, J. J., Runco, M. A., Tripp, S. M., & Smith, C. E. (2008). The creativity of lying: Divergent thinking and ideational correlates of the resolution of social dilemmas. Creativity Research Journal, 20, 328–342.

12. Pannells, T. C., & Claxton, A. F. (2008). Happiness, creative ideation, and locus of control. Creativity Research Journal, 20, 67–71.

13. Kim, K. H. (2011). The creativity crisis: The decrease in creative thinking scores on the Torrance Tests of Creative Thinking. Creativity Research Journal, 23, 285–295.

14. Asch, S. E. (1940). Studies in the principles of judgments and attitudes: II. Determination of judgments by group and by ego-standards. Journal of Social Psychology, 12, 433–465. See also Asch, S. E. (1956). Studies of independence and conformity: I. A minority of one against a unanimous majority. Psychological Monographs I, 70, 1–70.

15. Dunbar, R., Barrett, L., & Lycett, J. (2007). Evolutionary psychology. Oxford, UK: Oneworld. pp. 34–35.

16. Adobe. (2012, April). Study reveals global creativity gap: Universal concern that creativity is suffering at work and school. Retrieved September 2, 2013, from www.adobe.com/aboutadobe/pressroom/pressreleases/201204/042312AdobeGlobalCreativityStudy.html.

17. Standfield, L. (2012, October). School exams “stifle children’s creativity.” Retrieved September 6, 2013, from www.parentdish.co.uk/2012/10/08/school-exams-stifle-childrens-creativity.

18. Steve Jobs 1995 interview with Steve Morrow. Retrieved August 29, 2013, from http://blog-next.learnboost.com/steve-jobs-on-education.

19. Damon, W. (2014). A nation of entrepreneurs? Retrieved May 27, 2016, from www.hoover.org/research/nation-entrepreneurs.

20. Runco, M. A. (2007). Creativity: Theories and themes. Boston: Elsevier.

21. Ravitch, D. (2010). The death and life of the great American school system: How testing and choice are undermining education. New York: Basic Books. p. 108.

22. Estrin, J. (2009). Closing the innovation gap: Reigniting the spark of creativity in a global economy. New York: McGraw-Hill. p. 221.

23. Ackoff, R. L., & Vergara, E. (1988). Creativity in problem solving and planning. In R. L. Kuhn (Ed.), Handbook for creative and innovative managers (pp. 77–89). New York: McGraw-Hill.

24. Colvin, G. (2008). Talent is overrated: What really separates world-class performers from everybody else. New York: Portfolio.

25. Steve Jobs early TV appearance. Retrieved September 8, 2013, from www.youtube.com/watch?v=FzDBiUemCSY.

26. Ericsson, K. A., Prietula, M. J., & Cokely, E. T. (2007, July-August). The making of an expert. Harvard Business Review, 85, 114–121, 193.

27. Colvin, Talent is overrated.

28. Ibid., p. 70.

29. Colvin, Talent is overrated.

30. Trilling, B., & Fadel, C. (2009). 21st century skills: Learning for life in our times. San Francisco: Jossey-Bass.

31. Heffernan, V. (2013, August 7). Education needs a digital-age upgrade. Retrieved September 10, 2013, from http://opinionator.blogs.nytimes.com/2011/08/07/education-needs-a-digital-age-upgrade/?_r=0.

32. Nisen, M. (2013, January 28). Robot economy could cause up to 75% unemployment. Retrieved September 10, 2013, from www.businessinsider.com/50-percent-unemployment-robot-economy-2013-1.

33. Frey, C. B., & Osborne, M. A. (2013). The future of employment: How susceptible are jobs to computerisation? Retrieved July 14, 2014, from www.oxfordmartin.ox.ac.uk/downloads/academic/The_Future_of_Employment.pdf.

34. National Center on Education and the Economy. (2008). Tough choices or tough times: The report on the new commission on the skills of the American workforce. San Francisco: Wiley. p. 23.

35. Wagner, T. (2008). The global achievement gap: Why even our best schools don’t teach the new survival skills our children need—and what we can do about it. New York: Basic Books. p. 38.

36. Adobe. (2014, September). Seeking creative candidates: Hiring for the future. Retrieved December 19, 2015, from www.adobe.com/content/dam/Adobe/en/education/pdfs/creative-candidates-study-0914.pdf.

37. Otani, A. (2015, January). These are the skills you need if you want to be headhunted. Retrieved July 27, 2015, from www.bloomberg.com/news/articles/2015-01-05/the-job-skills-that-recruiters-wish-you-had.

38. Casner-Lotto, J., Rosenblum, E., & Wright, M. (2009). The ill-prepared U.S. workforce: Exploring the challenges of employer-provided workforce readiness training. New York: The Conference Board.

39. Scott, G., Leritz, L. E., & Mumford, M. D. (2004). The effectiveness of creativity training: A quantitative review. Creativity Research Journal, 16, 361–388.

40. Rickards, T. (1990). Creativity and problem-solving at work. Aldershot, UK: Gower.

41. Gregory, S. (2013, September 16). It’s time to pay college athletes. Time, 38–42.

42. Rickards, Creativity and problem-solving, p. 134.

43. American Medical Association. Becoming a physician. Retrieved November 11, 2016, from www.ama-assn.org/ama/pub/education-careers/becoming-physician.page?.

44. Jefferson Health. About Stephen K. Klasko, MD, MBA. Retrieved November 11, 2016, from http://leadership.jefferson.edu/about.

45. M. Hoad, personal communication, January 29, 2016.

46. Klasko, S. J. What healthcare will look like in 2020. TEDxPhiladelphia. Retrieved November 11, 2016, from www.youtube.com/watch?v=esugL07XANg.

47. M. Hoad, personal communication, January 29, 2016.

48. Klasko, What healthcare will look like.

49. M. Hoad, personal communication, January 29, 2016.

50. JeffConnect mobile application. Retrieved November 11, 2016, from https://jeffconnect.org/landing.htm.

Chapter 3

1. Mozart, W. A. (1985). A letter. In B. Ghiselin (Ed.), The creative process: Reflections on invention in the arts and sciences (pp. 34–35). Berkeley, CA: University of California Press.

2. Ibid., p. 35.

3. Ward, T. B., & Kolomyts, Y. (2010). Cognition and creativity. In J. Kaufman & R. J. Sternberg (Eds.), Cambridge handbook of creativity (pp. 93–112). Cambridge, UK: Cambridge University Press.

4. Kaufman, A., Kornilov, S. A., Bristol, A. S., Tan, M., & Grigorenko, E. L. (2010). The neurobiological foundation of creative cognition. In J. Kaufman & R. J. Sternberg (Eds.), Cambridge handbook of creativity (pp. 216–232). Cambridge, UK: Cambridge University Press.

5. Ibid.

6. Talbot, R. J. (1997). Taking style on board. Creativity and Innovation Management, 6, 177–184.

7. Green, M., & Williams, L. M. (1999). Schizotypy and creativity as effects of reduced cognitive inhibitions. Personality and Individual Differences, 27, 263–276.

8. Ghadirian, A. M., Gregoire, P., & Kosmidis, H. (2001). Creativity and the evolution of psychopathologies. Creativity Research Journal, 13, 145–148.

9. Rothenberg, A. (2006). Essay: Creativity—The healthy muse. Lancet, 368, 8–9.

10. Plucker, J. A., Beghetto, R. A., & Dow, G. T. (2004). Why isn’t creativity more important to educational psychologists? Potential, pitfalls, and future directions in creativity research. Educational Psychologist, 39, 83–97.

11. Emmons, H., & Alter, D. (2015). Staying sharp: 9 keys for a youthful brain through modern science and ageless wisdom. New York: Touchstone.

12. Burkus, D. (2014). The myths of creativity: The truth about how innovative companies and people generate great ideas. San Francisco: Jossey-Bass.

13. Talbot, R. J. (1993). Creativity in the organizational context: Implications for training. In S. G. Isaksen, M. C. Murdock, R. L. Firestien, & D. J. Treffinger (Eds.), Nurturing and developing creativity: The emergence of a discipline (pp. 177–214). Norwood, NJ: Ablex.

14. Gallo, C. (2013, August 16). 10 powerful quotes from the Steve Jobs movie and what they teach us about leadership. Retrieved July 14, 2014, from www.forbes.com/sites/carminegallo/2013/08/16/10-powerful-quotes-from-the-steve-jobs-movie-and-what-they-teach-us-about-leadership.

15. Jobs, S. (2005). Stanford commencement speech. Retrieved July 15, 2014, from www.youtube.com/watch?v=D1R-jKKp3NA.

16. Schrager, J. (2013, August 19). Take a cue from Steve Jobs’s playbook. Retrieved July 14, 2014, from http://blogs.wsj.com/experts/2013/08/19/james-schrager-take-a-cue-from-steve-jobss-playbook.

17. MacKinnon, D. W. (1978). In search of human effectiveness: Identifying and developing creativity. Buffalo, NY: Creative Education Foundation.

18. Csíkszentmihályi, M. (1996). Creativity: Flow and the psychology of discovery and invention. New York: HarperPerennial.

19. Bilton, N. (2011, November 18). One on one: Walter Isaacson, biographer of Steve Jobs. Bits. New York Times. Retrieved July 14, 2014, from http://bits.blogs.nytimes.com/2011/11/18/one-on-one-walter-isaacson-biographer-of-steve-jobs/?_php=true&_type=blogs&_r=0.

20. Ward & Kolmyts, Cognition and creativity.

21. Murray, D. K. (2009). Borrowing brilliance: The six steps to business innovation by building on the ideas of others. New York, NY: Gotham Books.

22. Grahame-Smith, S. (2010). Abraham Lincoln: Vampire hunter. New York: Grand Central.

23. Murray, Borrowing brilliance.

24. Amabile, T. M. (1983). The motivation to create. In S. G. Isaksen (Ed.), Frontiers of creativity research: Beyond the basics (pp. 223–254). Buffalo, NY: Bearly Limited.

25. Jobs, S. (2011, October 7). Iconic quotes will keep him alive. Retrieved July 16, 2014, from http://news.dice.com/2011/10/07/steve-jobs-iconic-quotes-will-keep-him-alive.

26. Csíkszentmihályi, M. (1990). Flow: The psychology of optimal experience. New York: HarperPerennial.

27. Wagner, T. (2012). Creating innovators: The making of young people who will change the world. New York: Scribner.

28. Amabile, T., & Kramer S. (2011). The progress principle: Using small wins to ignite joy, engagement, and creativity at work. Boston: Harvard Business Review Press.

29. Jobs, Stanford commencement speech.

30. Ekvall, G. (1996). Organizational climate for creativity and innovation. European Journal of Work and Organizational Psychology, 5, 105–123.

31. Ibid.

32. Ekvall, G. (1991). The organizational culture of idea management: A creative climate for the management of ideas. In J. Henry & D. Walker (Eds.), Managing innovation (pp. 73–79). Newbury Park, CA: Sage.

33. Puccio, G. J., Mance, M., & Murdock, M. C. (2011). Creative leadership: Skills that drive change (2nd ed.). Thousand Oaks, CA: Sage.

34. Amabile & Kramer, Progress principle.

35. Ibid., p. 54.

36. Dobrev, S. (2002). Entrepreneurs: Will they stay or will they go? Understanding entrepreneurship requires a look at both context and individual. Capital Ideas, 3(3). Retrieved October 31, 2013, from www.chicagobooth.edu/capideas/win02/entrepreneurs.html.

37. Kounios, J. (2013, May). Neural precursors to creative insight. Conversations in the disciplines: A conference on creativity and innovation. University at Buffalo, New York.

38. Amabile & Kramer, Progress principle, p. 52.

39. VanGundy, A. B. (1984). Managing group creativity: A modular approach to problem solving. New York: AMACOM.

40. Rotter, J. B. (1966). Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs: General and Applied, 80(1), 1–28.

41. Roy, R., & Gupta, S. (2012). Locus of control and organizational climate as predictors of managerial creativity. Asia-Pacific Journal of Management Research and Innovation, 8, 525–534.

42. Estay, C., Durrieu, F., & Akhter, M. (2013). Entrepreneurship: From motivation to start-up. Journal of International Entrepreneurship, 11, 243–267.

43. MacKinnon, In search of human effectiveness.

44. Liu, D. N., & Shih, H. T. (2013, December 4). The transformation of Taiwan’s status within the production and supply chain in Asia. Retrieved on August 29, 2016, from www.brookings.edu/opinions/the-transformation-of-taiwans-status-within-the-production-and-supply-chain-in-asia.

45. Hackerspace. Retrieved August 29, 2016, from https://en.wikipedia.org/wiki/Hackerspace.

46. G. Imreh, personal communication, February 10, 2016.

Chapter 4

1. Janszen, F. (2000). The age of innovation: Making business creativity a competence, not a coincidence. London: Prentice Hall.

2. Ibid., p. 3.

3. Barsh, J., Capozzi, M. M., & Davidson, J. (2008). Leadership and innovation. McKinsey Quarterly, 1, 37–47.

4. McKinsey & Company. (2010, August). Innovation and commercialization, 2010: Global survey results. Retrieved November 12, 2013, from www.mckinsey.com/insights/innovation/innovation_and_commercialization_2010_mckinsey_global_survey_results.

5. Vardis, H., & Selden, G. L. (2008). A report card on innovation: How companies and business schools are dealing with it. In G. J. Puccio, C. Burnett, J. F. Cabra, J. M. Fox, S. Keller-Mathers, M. C. Murdock, & J. Yudess (Eds.), An international conference on creativity and innovation management: Conference proceedings—Book 2 (pp. 239–258). Buffalo, New York.

6. Rosenberg, M. (2008, March 17). Innovation and creativity—beyond the mission statement. Retrieved November 17, 2016, from http://dns2.mediatecpub.com/articles/view/innovation_and_creativity_beyond_the_mission_statement.

7. Remarks by the president in the State of the Union Address. (2013, February). Retrieved November 23, 2016, from www.whitehouse.gov/the-press-office/2013/02/12/remarks-president-state-union-address.

8. Barsh et al., Leadership and innovation, p. 37.

9. Colvin, G. (2008). Talent is overrated: What really separates world-class performers from everybody else. New York: Portfolio. pp. 146–147.

10. Sherman, E. (2010, September). Blockbuster’s plight exposes a broader corporate creativity problem [Update]. CBS MoneyWatch. Retrieved November 23, 2016, from www.cbsnews.com/news/blockbusters-plight-exposes-a-broader-corporate-creativity-problem-update. See also Chong, C. (2015). Blockbuster’s CEO once passed up a chance to buy Netflix for only $50 million. Retrieved November 23, 2016, from www.businessinsider.com/blockbuster-ceo-passed-up-chance-to-buy-netflix-for-50-million-2015-7.

11. Janszen, Age of innovation, p. 7.

12. Soo, C., Devinney, T., Midgley, D., & Deering, A. (2002). Knowledge management: Philosophy, processes, and pitfalls. California Management Review, 44, 129–150.

13. Andrew, J. P., & Sirkin, H. L. (2006). Payback: Reaping the rewards of innovation. Boston: Harvard Business School Press.

14. Ibid., p. x.

15. Soo et al., Knowledge management, p. 145.

16. Carnevale, A. P., Gainer, L. J., & Meltzer, A. S. (1990). Workplace basics: The essential skills employers want. San Francisco: Jossey-Bass; Trilling, B., & Fadel, C. (2009). 21st century skills: Learning for life in our times. San Francisco: Jossey-Bass; Davies, A., Fidler, D., & Gorbis, M. (2011). Future work skills 2020. Palo Alto, CA: Institute for the Future for the University of Phoenix Research Institute. Retrieved November 17, 2016, from www.iftf.org/uploads/media/SR-1382A_UPRI_future_work_skills_sm.pdf; IBM. (2012a). Connected generation: Perspectives from tomorrow’s leaders in a digital world. Insights from the 2012 IBM Global Student Study. IBM Institute for Business Value. Retrieved November 17, 2016, from www-935.ibm.com/services/us/gbs/thoughtleadership/ibv-student-study.html; IBM. (2012b). Leading through connections: Insights from the Global Chief Executive Officer Study. IBM Institute for Business Value. Retrieved November 17, 2016, from www-935.ibm.com/services/multimedia/anz_ceo_study_2012.pdf; Otani, A. (2015, January). These are the skills you need if you want to be headhunted. Retrieved July 27, 2015, from www.bloomberg.com/news/articles/2015–01–05/the-job-skills-that-recruiters-wish-you-had; World Economic Forum. (2016, January). The future of jobs: Employment, skills and workforce strategy for the fourth industrial revolution. Retrieved February 12, 2016, from www.weforum.org/reports/the-future-of-jobs.

17. Davies, A., Fidler, D., & Gorbis, M. (2011). Future work skills 2020. Palo Alto, CA: Institute for the Future for the University of Phoenix Research Institute. p. 9.

18. Marshall, A., & Kinser, C. (2012). Connected generation: Perspectives from tomorrow’s leaders in a digital world: Insight from the 2012 IBM Global Student Survey. Somers, NY: IBM Global Business Services. p. 10.

19. Fillis, I., & Rentschler, R. (2010). The role of creativity in entrepreneurship. Journal of Enterprising Culture, 18, 49–81.

20. Ibid.

21. Baron, R. A. (1998). Cognitive mechanisms in entrepreneurship: Why and when entrepreneurs think differently than other people. Journal of Business Venturing, 13, 275–294.

22. Estay, C., Durrieu, F., & Akhter, M. (2014). Entrepreneurship: From motivation to start-up. Journal of International Entrepreneurship, 11, 243–267.

23. IBM. (2010). Capitalising on complexity: Insights from the Global Chief Executive Officer (CEO) Study. Portsmouth, UK: IBM United Kingdom Limited.

24. Elenkov, D. S., & Manev, I. M. (2009). Senior expatriate leadership’s effects on innovation and the role of cultural intelligence. Journal of World Business, 44, 357–369.

25. Mumford, M. D., Zaccaro, S. J., Harding, F. D., Jacobs, T. O., & Fleishman, E. A. (2000). Leadership skills for a changing world: Solving complex problems. Leadership Quarterly, 11, 11–35.

26. Puccio, G. J., Mance, M., & Murdock, M. C. (2011). Creative leadership: Skills that drive change (2nd ed.). Thousand Oaks, CA: Sage.

27. Ibid.

28. Guilford, J. P. (1968). Intelligence, creativity and their educational implications. San Diego, CA: Knapp. p. 12.

29. Csíkszentmihályi, M. (1990). Flow: The psychology of optimal experience. New York: HarperPerennial.

30. Rogers, C. (1959). Towards a theory of creativity. In H. H. Anderson (Ed.), Creativity and its cultivation (pp. 69–82). New York: Harper.

31. Davis, G. (1986). Creativity is forever (2nd ed.). Dubuque, IA: Kendall-Hunt. p. 2.

32. Seligman, M. E. P. (1998). Learned optimism (2nd ed.). New York: Pocket Books.

33. Emmons, H., & Alter, D. (2015). Staying sharp: 9 keys for a youthful brain through modern science and ageless wisdom. New York: Touchstone.

34. Bernstein, M. (1988). Charles F. Kettering—A self-starter who gave us the self-starter. Retrieved on November 23, 2016, from www.daytoninnovationlegacy.org/kettering.html.

35. Lewin, K. (1947). Frontier in group dynamics II. Channels of group life; social planning and action research. Human Relations, 1, 143–153.

36. Currey, M. (2013). Daily rituals: How artists work. New York: Alfred A. Knopf.

37. Ibid.

38. Illinois Mathematics and Science Academy. IMSA’s mission and beliefs. Retrieved on August 29, 2016, from www.imsa.edu/discover/profile/mission_and_beliefs.

39. K. Wild, personal communication, June 12, 2016.

40. Keen IO Secures $14.7M in Series B financing to accelerate the adoption of its leading cloud analytics platform and intelligence API. BusinessWire. Retrieved on August 29, 2016, from www.businesswire.com/news/home/20160629005355/en/Keen-IO-Secures-14.7M-Series-Financing-Accelerate.

41. Kinni, T. (2016, June 8). My company is my therapist. Strategy+Business. Retrieved on August 29, 2016, from www.strategy-business.com/blog/My-Company-Is-My-Therapist?gko=5540b.

42. Kegan, R., Laskow Lahey, L., Miller, M. L., Fleming, A., & Helsing, D. An everyone culture: Becoming a deliberately developmental organization. Retrieved on August 29, 2016, from https://hbr.org/product/an-everyone-culture-becoming-a-deliberately-developmental-organization/14259-HBK-ENG.

43. Wild, personal communication, June 12, 2016.

44. Lead with your strengths. Gallup Strengths Center. Retrieved on August 29, 2016, from www.gallupstrengthscenter.com.

45. Team. Keen IO. Retrieved on August 29, 2016, from https://keen.io/team.

46. Wild, personal communication, June 12, 2016.

47. Ibid.

48. Ibid.

Chapter 5

1. Thum, M. (2014). The 3 most inspirational Zen stories. Retrieved July 19, 2014, from http://myrkothum.hubpages.com/hub/3zenstories.

2. History of the graphical user interface. (2014, February). Wikipedia. Retrieved February 14, 2014, from http://en.wikipedia.org/wiki/History_of_the_graphical_user_interface.

3. Estrin, J. (2015, August). Kodak’s first digital moment. Retrieved November 23, 2016, from http://lens.blogs.nytimes.com/2015/08/12/kodaks-first-digital-moment/?_r=0. See also Digital camera inventor explains how technology took down Kodak. (2013, May). Huffington Post. Retrieved February 14, 2014, from www.huffingtonpost.com/2013/05/21/digital-camera-inventor-kodak-bankruptcy_n_3315622.html.

4. Eastman Kodak. (2014, February). Wikipedia. Retrieved February 14, 2014, from http://en.wikipedia.org/wiki/History_of_the_graphical_user_interface.

5. Collins, J. C., & Porras, J. I. (1994). Built to last: Successful habits of visionary companies. New York: HarperCollins.

6. Scott, G. M., Leritz, L. E., & Mumford, M. D. (2004). The effectiveness of creativity training: A meta-analysis. Creativity Research Journal, 16, 361–388.

7. Kim, K. H. (2011). Creativity crisis: The decrease in creativity scores on the Torrance Tests of Creative Thinking. Creativity Research Journal, 23, 285–295.

8. Scott et al., Effectiveness of creativity training.

9. Ibid., p. 382.

10. Grivas, C., & Puccio, G. J. (2012). The innovative team. San Francisco: Jossey-Bass.

11. Brown, T. (2009). Change by design: How design thinking transforms organizations and inspires innovation. New York: Harper Business. See also Kumar, V. (2013). 101 design methods. Hoboken, NJ: Wiley.

12. Jobs, S. (n.d.). Steve Jobs quotable quote. Retrieved on November 28, 2016, from www.goodreads.com/quotes/457177-design-is-not-just-what-it-looks-like-and-feels.

13. Parnes, S. J., & Noller, R. B. (1997). Guide to creative action. New York: Scribner.

14. Parnes, S. J., & Meadow, A. (1959). Effects of brainstorming instruction on creative problem solving by trained and untrained subjects. Journal of Educational Psychology, 50, 171–176.

15. Gabora, L., & Kaufman, S. B. (2010). Evolutionary approaches to creativity. In J. C. Kaufman & R. J. Sternberg (Eds.), The Cambridge handbook of creativity (pp. 279–300). Cambridge, UK: Cambridge University Press. p. 286.

16. Ibid., p. 285.

17. Kelley, T., & Kelley, D. (2012, December). Reclaim your creative confidence: How to get over the fears that block your best ideas. Harvard Business Review. Retrieved on May 27, 2016, from https://hbr.org/2012/12/reclaim-your-creative-confidence.

18. Osborn, A. F. (1953). Applied imagination: Principles and procedures of creative problem-solving. New York: Scribner.

19. Dyson, J. (2014, January 24). Failures are interesting. Science Friday. Retrieved on May 27, 2016, from www.sciencefriday.com/segments/james-dyson-failures-are-interesting.

20. Collins & Porras, Built to last, p. 140.

21. Ibid., p. 148.

22. Scott et al., Effectiveness of creativity training.

23. Brady, D. (2012, October 26). Julie Corbett: Bottles inspired by the iPhone. Bloomberg Businessweek. Retrieved on November 23, 2016, from www.bloomberg.com/news/articles/2012-10-25/julie-corbett-bottles-inspired-by-the-iphone.

24. Murray, D. K. (2009). Borrowing brilliance: The six steps to business innovation by building on the ideas of others. New York: Gotham. p. 172.

25. Morsani College of Medicine, Department of Molecular Pharmacology and Physiology. Dr. Dominic D’Agostino. Retrieved September 5, 2016, from http://health.usf.edu/medicine/mpp/faculty/24854/Dominic-DAgostino.aspx.

26. Most weight squatted in twenty-four hours. Retrieved September 5, 2016, from www.youtube.com/watch?v=ZV5A8Oj8_ME.

27. Starving cancer: Dominic D’Agostino. TEDxTampaBay. Retrieved September 5, 2016, from www.youtube.com/watch?v=3fM9o72ykww.

28. Otto Warburg—Biographical. Nobelprize.org. Retrieved September 6, 2016, from www.nobelprize.org/nobel_prizes/medicine/laureates/1931/warburg-bio.html.

29. Boston College, Morrissey College of Arts and Sciences. Dr. Thomas Seyfried. Retrieved September 6, 2016, from www.bc.edu/schools/cas/biology/facadmin/seyfried.html.

30. D’Agostino D. P., Olson J. E., & Dean J. B. (2009). Acute hyperoxia increases lipid peroxidation and induces plasma membrane blebbing in human U87 glioblastoma cells. Neuroscience, 159(3), 1011–1022.

31. Dominic D’Agostino, personal communication, December 17, 2014.

32. Schwagler, N. (2013, February 5). USF disease warriors explore new use for research. 83 Degrees. Retrieved September 5, 2016, from www.83degreesmedia.com/features/researchers020513.aspx.

Chapter 6

1. Spector, R., & Richardson, J. (2000). Amazon.com: Get big fast. New York: Harper Business.

2. Ibid.

3. Mithen, S. (1996). The prehistory of the mind: The cognitive origins of art and science. New York: Thames and Hudson.

4. Suri, J. F. (2005). Thoughtless acts: Observations on intuitive design. San Francisco: Chronicle Books.

5. Trifilm. (2009, April 22). A Trifilm story: The Q-Drum [Video file]. Retrieved November 18, 2016, from www.youtube.com/watch?v=XQ_n5y3-Xnk.

6. Klein, G. (2013). Seeing what others don’t: The remarkable ways we gain insights. New York: PublicAffairs.

7. Gopnik, A., Meltzoff, A. N., & Khul, P. (1999). The scientist in the crib. New York: Perennial.

8. Ibid.

9. Langer, E. J. (1989). Mindfulness. Reading, MA: Addison-Wesley. See also Langer, E. J. (2009). Counterclockwise: Mindful health and the power of possibility. New York: Random House.

10. Garcia, T. (2016, May 3). Amazon accounted for 60% of U.S. online sales growth in 2015. MarketWatch. Retrieved November 18, 2016, from www.marketwatch.com/story/amazon-accounted-for-60-of-online-sales-growth-in-2015-2016-05-03.

11. Chaplin, J. (2007). The first scientific American: Benjamin Franklin and the pursuit of genius. New York: Basic Books.

12. Navarro, J. (2010). Louder than words: Take your career from average to exceptional with the hidden power of nonverbal intelligence. New York: HarperCollins.

13. Navarro. J. (2010, October 13). Benjamin Franklin & nonverbal communications: Lessons on nonverbal communications from America’s foremost entrepreneur. Psychology Today (para. 5).

14. Spradley, J. P. (1980). Participant observation. New York: Holt, Rinehart and Winston.

15. Ibid.

16. Hardy, S. (2006, November 15). Creative Generalist Q&A: Jane Fulton Suri. Creative Generalist. Retrieved November 18, 2016, from http://creativegeneralist.com/2006/11/creative-generalist-qa-jane-fulton-suri.

17. Dewey, J. (1991). How we think. Buffalo, NY: Prometheus. (Original work published 1910) p. 94.

18. Getzels, J. W., & Csíkszentmihályi, M. (1976). The creative vision: A longitudinal study of problem finding in art. New York: Wiley.

19. Scott, G., Leritz, L. E., & Mumford, M. D. (2004). The effectiveness of creativity training: A quantitative review. Creativity Research Journal, 16, 361–388.

20. Dweck, C. (n.d.). Carol Dweck. Mindset. Retrieved November 18, 2016, from http://mindsetonline.com/abouttheauthor.

21. Dweck, C. (2006). Mindset: The new psychology of success. New York: Random House. p. 16.

22. Ibid., p. 11.

23. Dyer, J. H., Gregersen, H. B., & Christensen, C. M. (2009). The innovator’s DNA. Harvard Business Review, 87(12), 60–67.

24. Lang, A. (2012). The power of why. Toronto, Canada: HarperCollins.

25. Torrance, E. P. (1965). Scientific views of creativity and factors affecting its growth. Daedalus, 663.

26. Ibid.

27. Bronson, P., & Merryman, A. (2010, July 10). The creativity crisis. Newsweek.

28. Torrance, E. P. (1995). Why fly? A philosophy of creativity. Norwood, NJ: Greenwood.

29. Ibid., p. 13.

30. Ibid., p. 119.

31. May, R. (1975). The courage to create. New York: Norton. p. 13.

32. Marsh, D. R., Schroeder, D. G., Dearden, K. A., Sternin, J., & Sternin, M. (2004). The power of positive deviance. British Medical Journal, 329(7475), 1177.

33. Spreitzer, G. M., & Sonenshein, S. (2004). Toward the construct definition of positive deviance. American Behavioral Scientist, 47(6), 828–847.

34. Merck. Mission. Retrieved November 28, 2016, from www.merck.com/about/home.html.

35. Christensen, C. M., Cook, S., & Hall, T. (2006, January 16). What customers want from your products. Harvard Business School: Working Knowledge. Retrieved November 18, 2016, from http://hbswk.hbs.edu/item/5170.html.

36. Oestreicher, K. G. (2011). Segmentation & the jobs-to-be-done theory: A conceptual approach to explaining product failure. Journal of Marketing Development and Competitiveness, 5(2), 103–121.

37. Dweck, Mindset.

38. Bennett, P. (2005, July). Paul Bennett: Design is in the details [Video file]. TED. Retrieved November 18, 2016, from www.ted.com/talks/paul_bennett_finds_design_in_the_details.

39. Spradley, Participant observation.

40. Smith, B. (2005, May). Travel? No trouble. Time Bonus Section. Retrieved February 15, 2015, from www.rideoncarryon.com/media.php.

41. Kelley, D., & Kelley, T. (2013). Creative confidence: Unleashing the creative potential within us all. New York: Crown Business.

42. Ibragimova, E., & van Boeijen, A. G. C. (2014). From BoP to ToP and vice versa daily practices in settings with limited resources to inspire designers (para. 11). Umeå Institute of Design. Retrieved from http://repository.tudelft.nl/islandora/object/uuid:f5b15e42-1a24-492f-a43d-fe957ade0045?collection=research.

43. Jean-Charles, Y. (2016, May). Yelitsa Jean-Charles: How #blackgirlmagic can change the world [Video file]. TEDx. Retrieved November 18, 2016, from http://tedxtalks.ted.com/video/How-blackgirlmagic-can-change-t.

44. Smedley, A. (2007). Race in North America: Origin and evolution of a worldview. Boulder, CO: Westview Press.

45. Ibid.

46. Rock, C. (Producer, Director). (2009). Good hair [DVD]. HBO Films.

47. Workneh, L. (2016). How #BlackGirlMagic can help change the world. Huffington Post. Retrieved November 18, 2016, from www.huffingtonpost.com/entry/how-blackgirlmagic-can-help-change-the-world_us_574efd56e4b0ed593f12dda9.

48. Ibid.

49. Sisson, M. (2015). Self-cleaning services [Video file]. ISSA. Retrieved November 18, 2016, from www.issa.com/video#275.

50. Ruiter, J. (2015, July). Forest company has a magic NanoTouch. Retrieved on November 28, 2016, from www.roanoke.com/business/forest-company-has-a-magic-nanotouch/article_48d47916-4ecc-5488-83ca-0a332f2d82e9.html.

51. NanoTouch. (n.d.). Retrieved on November 28, 2016, from www.nanotouchmaterials.com.

52. NanoTouch materials benefits from $2 million grant to accelerate development of NanoSeptic self-cleaning surfaces. BioSpace. Retrieved November 18, 2016, from www.biospace.com/News/nanotouch-materials-benefits-from-2-million-grant/380551.

Chapter 7

1. Wheatley, M. J. (1999). Leadership and the new science. San Francisco: Berrett-Koehler. p. 104.

2. Millar, G. W. (1995). E. Paul Torrance: The creativity man: An authorized biography. Norwood, NJ: Ablex.

3. Torrance, E. P. (1988). The nature of creativity as manifest in its testing. In R. Sternberg (Ed.), The nature of creativity: Contemporary psychological perspectives (pp. 43–75). New York: Cambridge University Press.

4. Mitchell, K. (2013, November). What innovation sounds like. Inventors Eye, 4(5). Retrieved November 28, 2016, from https://www.uspto.gov/custom-page/inventors-eye-what-innovation-sounds.

5. Ibid.

6. Treffinger, D. J., Isaksen, S. G., & Firestien, R. L. (1982). Handbook of creative learning. Williamsville, NY: Center for Creative Learning.

7. Maslow, A. H. (1968). Toward a psychology of being. New York: Van Nostrand Reinhold. See also Rogers, C. (2012). On becoming a person: A therapist’s view of psychotherapy. Boston: Houghton Mifflin Harcourt.

8. Cohen-Meitar, R., Carmelli, A., & Waldman, D. A. (2009). Linking meaningfulness in the workplace to employee creativity: The intervening role of organizational identification and positive psychological experiences. Creativity Research Journal, 21, 361–375.

9. Maslow, Toward a psychology of being.

10. Orme-Johnson, D. W., & Farrow, J. T. (Eds.). (1977). Scientific research on the transcendental meditation program: Vol. 1 (pp. 410–414). New York: Maharishi International University.

11. Boynton, T. (2001). Applied research using alpha/theta training for enhancing creativity and well-being. Journal of Neurotherapy, 5(1–2), 5–18.

12. Puccio, G. J. (2012, December). Creativity as a life skill (TEDx Gramercy). Retrieved February 15, 2016, from http://tedxtalks.ted.com/video/Creativity-as-a-Life-Skill-Gera.

13. Currey, M. (2013). Daily rituals: How artists work. New York: Alfred A. Knopf.

14. Bair, B., Smallwood, J., Mrazek, M. D., Kam, J. W. Y., Franklin, M. S., & Schooler, J. W. (2012). Inspired by distraction: Mind wandering facilitates creative incubation. Psychological Science, 23, 1117–1122.

15. MacKinnon, D. W. (1978). In search of human effectiveness: Identifying and developing creativity. Buffalo, NY: Creative Education Foundation.

16. Martin, R. L. (2007). The opposable mind: How successful leaders win through integrative thinking. Boston: Harvard Business School Press.

17. Treffinger et al., Handbook of creative learning.

18. Murray, D. K. (2009). Borrowing brilliance: The six steps to business innovation by building ideas on the ideas of others. New York: Gotham Books.

19. Ibid., p. 67.

20. Basadur, M., & Thompson, R. (1986). Usefulness of the ideation principle of extended effort in real world professional and managerial creative problem solving. Journal of Creative Behavior, 20(1), 23–34.

21. Rao, J., & Watkinson, J. (2014, July 3). Innovators’ grit: The often long story to radical innovation. Retrieved November 28, 2016, from https://innovationatwork.wordpress.com/2014/07/03/innovators-grit-the-often-long-story-to-radical-innovation.

22. de Bono, E. (1976). The use of lateral thinking. New York: Penguin.

23. Gonzales, D. (2001). The art of solving problems: Comparing the similarities and differences between CPS, synectics and lateral thinking. Unpublished master’s project, the State University College at Buffalo, New York.

24. Horowitz, A. (2010). Inside of a dog: What dogs see, smell, and know. New York: Simon and Schuster. See also Horowitz, A. (2014). On looking: A walker’s guide to the art of observation. New York: Simon and Schuster.

25. Horowitz, On looking, p. 20.

26. Mednick, M. T. (1962). The associative basis of the creative process. Psychological Review, 69(3), 220–232.

27. Gruszka, A., & Necka, E. (2002). Priming and acceptance of close and remote associations by creative and less creative people. Creativity Research Journal, 14, 174–192.

28. BBCHD Horizon. (2013). The creative brain. Retrieved February 16, 2016, from https://vimeo.com/64123432.

29. Bilger, B. (2008, September 15). The long dig: Getting through the Swiss Alps the hard way. The New Yorker. Retrieved February 15, 2016, from www.newyorker.com/magazine/2008/09/15/the-long-dig.

30. Benyus, J. M. (1997). Biomimicry: Innovation inspired by nature. New York: William Morrow.

31. Brown, S. L. (2009). Play: How it shapes the brain, opens the imagination, and invigorates the soul. New York: Penguin.

32. Brown, S. L. (2009, September 2). Let the children play (some more). New York Times Opinionator. Retrieved February 15, 2016, from http://opinionator.blogs.nytimes.com/2009/09/02/let-the-children-play-some-more/?_php=true&_type=blogs&_r=0.

33. The National Institute for Play. (n.d.). The science. Pattern of play. Retrieved November 2, 2014, from www.nifplay.org/science/pattern-play.

34. Brian Regan: UPS [Video file]. (2008, September 12). Retrieved November 28, 2016, from www.youtube.com/watch?v=0JhuAOg75c0.

35. Bridges, W. (2009). Managing transitions: Making the most of change. Boston: Da Capo Press.

36. Alan Alda Center for Communicating Science. Retrieved November 1, 2014, from www.centerforcommunicatingscience.org.

37. Adelman, R. (2015, May). A funny way to do business. Retrieved February 15, 2016, from http://blog.getabstract.com/a-funny-way-to-do-business.

38. Brown, Play, p. 73.

39. Treatments and side effects. American Cancer Society. Retrieved November 28, 2016, from www.cancer.org/treatment/treatmentsandsideeffects/index.

40. Intezyne. Retrieved November 28, 2016, from www.intezyne.com.

41. Hollingsworth, J. (2011, June 14). Intezyne: Grad school lab mates hatch cancer-fighting biotech firm at USF incubator. 83 Degrees. Retrieved November 28, 2016, from www.83degreesmedia.com/features/intezyne061411.aspx.

42. Hock, L. (2009, November 2). Young innovator of the year: Dr. Kevin Sill. R&D. Retrieved from www.rdmag.com/articles/2009/11/young-innovator-year-dr-kevin-sill.

Chapter 8

1. Sulloway, F. J. (2005, December). The evolution of Charles Darwin. Smithonian.com. Retrieved November 29, 2016, from www.smithsonianmag.com/science-nature/the-evolution-of-charles-darwin-110234034/?no-ist.

2. Evolution of the dog. (2016, August 13). PBS. Retrieved November 29, 2016, from www.pbs.org/wgbh/evolution/library/01/5/l_015_02.html.

3. Rowling, J. K. (2008, June 5). Text of J. K. Rowling’s speech. Harvard Gazette. Retrieved November 29, 2016, from http://news.harvard.edu/gazette/story/2008/06/text-of-j-k-rowling-speech.

4. Kroll, L. (2012). 2012 billionaires list. Forbes. Retrieved December 9, 2016, from www.forbes.com/sites/luisakroll/2012/03/07/forbes-worlds-billionaires-2012/#58d02d019b13.

5. O’Connor, C. (2014, October 21). Spanx inventor Sara Blakely on hustling her way to a billion-dollar business. Forbes. Retrieved November 29, 2016, from www.forbes.com/sites/clareoconnor/2014/10/21/spanx-inventor-sara-blakely-on-hustling-her-way-to-a-billion-dollar-business.

6. Piaget, J. (1962). Play, dreams, and imitation in childhood. New York: Norton. p. 205.

7. Papert, S. (1980). Mindstorms: Children, computers, and powerful ideas. New York: Basic Books.

8. Ibid., p. 58.

9. Ibid., p. xix.

10. Cahen, H. (n.d.). Design thinking for better innovation. Retrieved November 29, 2016, from http://www.designthinkingblog.com/http:/www.designthinkingblog.com/design-thinking-for-better-innovation. Para. 3.

11. Ibid.

12. Ibid.

13. Paul, A. M. (2012, March 17). Your brain on fiction. New York Times. Retrieved November 29, 2016, from www.nytimes.com/2012/03/18/opinion/sunday/the-neuroscience-of-your-brain-on-fiction.html?pagewanted=all&_r=0.

14. Senge, P. M. (2006). The fifth discipline: The art and practice of the learning organization. New York: Currency.

15. Ibid., p. 15.

16. Waytz, A., & Mason, M. (2013). Your brain at work: What a new approach to neuroscience can teach us about management. Harvard Business Review, 91(7–8), 102–111.

17. Ibid., p. 105.

18. Murphy, R. (2010, October 6). Josh Cooley gives an in-depth look at Pixar’s creative process. Silicon Prairie News. Retrieved November 29, 2016, from http://siliconprairienews.com/2010/10/josh-cooley-gives-an-in-depth-look-at-pixar-s-creative-process.

19. Ibid.

20. Dougherty, D. (2015, August 18). The maker mindset. Retrieved November 29, 2016, from https://llk.media.mit.edu/courses/readings/maker-mindset.pdf.

21. Van der Lugt, L. (2002). Functions of sketching in design idea generation meetings. In E. Edmonds, L. Candy, T. Kavanagh, & T. Hewett (Eds.), Proceedings of the 4th conference on creativity & cognition (pp. 72–79). Loughborough, UK: ACM Press.

22. Warfel, T. Z. (2009). Prototyping: A practitioner’s guide. New York: Rosenfeld Media.

23. Ibid.

24. Puccio, G. J., & Cabra, J. F. (2011). Idea generation and idea evaluation: Cognitive skills and deliberate practice. In M. D. Mumford (Ed.), Handbook for organizational creativity (pp. 187–213). New York: Elsevier.

25. Ries, E. (2011). The lean startup: How today’s entrepreneurs use continuous innovation to create radically successful businesses. New York: Random House.

26. Brown, T. (2008). Design thinking. Harvard Business Review, 86(6), 84–92.

27. Mumford, M. D. (2001). Something old, something new: Revisiting Guilford’s conception of creative problem solving. Creativity Research Journal, 13(3), 267–276.

28. Puccio & Cabra, Idea generation and idea evaluation.

29. Cropley, D. H., Kaufman, J. C., & Cropley, A. J. (2011). Measuring creativity for innovation management. Journal of Technology, Management, and Innovation, 6(3), 13–29.

30. O’Quin, K., & Besemer, S. P. (2006). Using the Creative Product Semantic Scale as a metric for results-oriented business. Creativity and Innovation Management, 15, 34–44.

31. Cropley, Kaufman, & Cropley, Measuring creativity for innovation management.

32. Liedtka, J., & Ogilvie, T. (2011). Designing for growth: A design thinking tool kit for managers. New York: Columbia Business School.

33. Coughlan, P., & Prokopoff, I. (2006, Winter). Managing change by design. Rotman Magazine, 20–23.

34. Moule, J. (2012). Killer UX design. Melbourne, Australia: SitePoint.

35. Coughlan & Prokopoff, Managing change by design.

36. Dow, S. P., Glassco, A., Kass, J., Schwartz, M., Schwartz, D. L., & Klemmer, S. R. (2010). Parallel prototyping leads to better design results, more divergence, and increased self-efficacy. ACM Transactions on Computer Human Interaction, 17(4), Article 18.

37. Ibid.

38. Best, P. (2010). Branding and design innovation leadership: What’s next? In T. Lockwood (Ed.), Design thinking: Integrating innovation, customer experience, and brand value (pp. 145–155). New York: Allworth Press. p. 153.

39. Robinson, K. (2006). Ken Robinson: Do schools kill creativity? TED Talk. Retrieved April 21, 2011, from www.ted.com/talks/ken_robinson_says_schools_kill_creativity.

40. Rodriguez, D., & Jacoby, R. (2007, Spring). Embracing risk to learn, grow and innovate. Rotman Magazine, 55–58.

41. Liedtka & Ogilvie, Designing for growth.

42. Ibid.

43. Cropley, Kaufman, & Cropley, Measuring creativity for innovation management.

44. Merlini, L. (2013, June 20). Sir Ken Robinson on finding your passion. Retrieved November 29, 2016, from http://blog.explo.org/education/sir-ken-robinson-finding-your-passion.

45. Cabra, J. F., & Uribe, D. (2013). Creative behavior. In E. Carayannis, I. Dubina, N. Seel, D. F. J. Campbell, & D. Uzunidis (Eds.), Springer encyclopedia on creativity, invention, innovation, and entrepreneurship (pp. 267–271). New York: Springer. See also Uribe, D., & Cabra, J. F. (2014). TRYCycle: Creative behavior. Santiago, Chile: IdeMax.

46. Brown, S. L. (2009). Play: How it shapes the brain, opens the imagination, and invigorates the soul. New York: Penguin.

47. Dweck, C. (2006). Mindset: The new psychology of success. New York: Random House.

48. Eliot, T. S. (1979). Four quartets. London: Faber. p. 240. (Original work published 1943)

49. R. Pressman, personal communication, April 18, 2016.

50. Ibid.

51. Check I’m Here. Retrieved November 29, 2016, from www.checkimhere.com.

52. Pressman, personal communication, April 18, 2016.

53. Ibid.

Chapter 9

1. Assayas, M. (2006). Bono in conversation with Michka Assayas. New York: Penguin.

2. Ibid.

3. Kotter, J. P. (1996). Leading change. Boston: Harvard Business Press.

4. Edwards, G. (2014). U2’s “Bad” break: 12 minutes at Live Aid that made the band’s career. Rolling Stone. Retrieved October 30, 2012, from www.rollingstone.com/music/news/u2s-bad-break-12-minutes-at-live-aid-that-made-the-bands-career-20140710.

5. Tyrangiel, J. (2006, December 26). The constant charmer. Time, 166(26), 46–62.

6. Pink, D. H. (2012). To sell is human: The surprising truth about moving others. New York: Penguin.

7. Schawbel, D. (2013, January 3). Daniel Pink says that in today’s world we’re all salespeople. Forbes. Retrieved November 29, 2016, from www.forbes.com/sites/danschawbel/2013/01/03/daniel-pink-says-that-in-todays-world-were-all-salespeople.

8. Ibid.

9. Gardner, H. (2004). Changing minds: The art and science of changing our own and other people’s minds. Boston: Harvard Business School Press.

10. Shell, G. R., & Moussa, M. (2007). The art of woo: Using strategic persuasion to sell your ideas. New York: Penguin.

11. Mantelow, J., & Carlson, A. (n.d.). Force field analysis: Analyzing the pressures for and against change. Mind Tools. Retrieved December 18, 2014, from www.mindtools.com/pages/article/newTED_06.htm.

12. Dezieck, J. (n.d.). Planning for change: The force field tool. Learning & Development. Retrieved December 18, 2014, from https://hrweb.mit.edu/learning-development/learning-topics/change/articles/force-field.

13. Thompson, R. (n.d.). Stakeholder analysis. Mind Tools. Retrieved December 18, 2014, from www.mindtools.com/pages/article/newPPM_07.htm.

14. Mason, R. O., & Mitroff, I. L. (1981). Challenging strategic planning assumptions: Theory, cases and techniques. New York: Wiley.

15. Puccio, G. J., Mance, M., & Murdock, M. C. (2011). Creative leadership: Skills that drive change. Thousand Oaks, CA: Sage.

16. Pink, To sell is human, p. 4.

17. Fox, J. (2013, February 14). Why we’re all in sales. Harvard Business Review. Retrieved November 29, 2016, from https://hbr.org/2013/02/why-were-all-in-sales.

18. Ibid.

19. Dan Pink’s website presents a one-stop shop for all resources related to the author: www.danpink.com/resources.

20. Feloni, R. (2014, October, 16). Pixar’s 22 rules for telling a great story. Business Insider. Retrieved November 29, 2016, from www.businessinsider.com/pixars-rules-for-storytelling-2014-10.

21. Hallen, E. (n.d.). How to use the psychology of social proof to your advantage. Fast Company. Retrieved December 18, 2014, from www.fastcompany.com/3030044/work-smart/how-to-use-the-psychology-of-social-proof-to-your-advantage.

22. Ibid.

23. Schein, E. (1999). The corporate culture survival guide. San Francisco: Jossey-Bass.

24. Elrod, P. D., II, & Tippett, D. D. (2002). The “death valley” of change. Journal of Organizational Change Management, 15(3), 273–291.

25. Ibid.

26. Kotter, Leading change.

27. Kotter, J. P. (1995). Leading change: Why transformation efforts fail. Harvard Business Review, 73(2), 59–67. p. 59.

28. Schein, E. H. (2010). Organizational culture and leadership (Vol. 2). Hoboken, NJ: Wiley.

29. Schein, E. H. (2009). The corporate culture survival guide (Vol. 158). Hoboken, NJ: Wiley.

30. Schein, E. H. (2013). Humble inquiry: The gentle art of asking instead of telling. Oakland, CA: Berrett-Koehler.

31. Moore, K. (2011, November 29). MIT’s Ed Schein on why corporate culture is no longer the relevant topic and what is. Forbes. Retrieved November 29, 2016, from www.forbes.com/sites/karlmoore/2011/11/29/mits-ed-schein-on-why-corporate-culture-in-no-longer-the-relevant-topic-and-what-is.

32. Ibid.

33. Rickards, T. (1996). The management of innovation: Recasting the role of creativity. European Journal of Work and Organizational Psychology, 5(1), 13–27.

34. Rickards, T. (2007, September 3). Why innovation leaders should be controlled schizophrenics. Leaders We Deserve. Retrieved December 11, 2016, from https://leaderswedeserve.wordpress.com/category/innovation-leadership.

35. Shen, J. (2012, May 8). Eleven compelling startup pitch archetypes (with examples from YC companies). The Art of Ass-Kicking. Retrieved November 29, 2016, from www.jasonshen.com/2012/eleven-compelling-startup-pitch-archetypes-with-examples-from-yc-companies.

36. Ibid.

37. Rickards, Management of innovation.

38. Keeley, L., Walters, H., Pikkel, R., & Quinn, B. (2013). Ten types of innovation: The discipline of building breakthroughs. New York: Wiley.

39. Horney, N., Pasmore, B., & O’Shea, T. (2010). Leadership agility: A business imperative for a VUCA world. Human Resource Planning, 33(4), 34–38.

40. Pink, D. H. (2012). 3 ABC exercises for newsletter subscribers. Daniel H. Pink. Retrieved November 29, 2016, from www.danpink.com/newsletterbonus.

41. Keys, B., & Case, T. (1990). How to become an influential manager. The Executive, 4(4), 38–51. p. 48.

42. Duarte, N. (2011, November 21). Nancy Duarte: The secret structure of great talks [Video file]. Retrieved November 29, 2016, from www.ted.com/talks/nancy_duarte_the_secret_structure_of_great_talks.

43. Gardner, Changing minds.

44. Pink, 3 ABC exercises.

45. Shell & Moussa, The art of woo.

46. MacArthur Foundation. (2014). 21 extraordinary creative people who inspire us all: Meet the 2014 MacArthur fellows. Retrieved November 29, 2016, from www.macfound.org/press/press-releases/21-extraordinarily-creative-people-who-inspire-us-all-meet-2014-macarthur-fellows.

47. Puccio et al., Creative leadership.

48. Ibid., p. 210.

49. Feinstein, E. (2014, October 5). An interview with MacArthur genius award winner Pamela O. Long. History News Network. Retrieved November 29, 2016, from http://historynewsnetwork.org/article/157074.

50. Schawbel, Daniel Pink says.

51. Jones, D. (2010). Finding the right answer [Video file]. Retrieved November 29, 2016, from www.youtube.com/watch?v=5rDeK9vlUNs.

52. Kotter, Leading change.

Chapter 10

1. Blackburn, S. (1996). The brahmin and the mongoose: The narrative context of a well-travelled tale. Bulletin of the School of Oriental and African Studies (University of London), 59(3), 494–507.

2. Goleman, D. (1994). Emotional intelligence: Why it can matter more than IQ. New York: Bantam.

3. Lynn, A. (2003). The EQ difference: A powerful plan for putting emotional intelligence to work. New York: AMACOM Books.

4. Weber, T. E. (2010, June 6). Regrets from the man who fired Steve Jobs. The Daily Beast. Retrieved November 30, 2016, from www.thedailybeast.com/articles/2010/06/06/why-i-fired-steve-jobs.html.

5. Smith, C. (2010, June 7). John Sculley explains why he fired Steve Jobs. Retrieved December 1, 2016, from www.huffingtonpost.com/2010/06/07/john-sculley-on-why-he-fi_n_602590.html.

6. Murphy, M. (2015, June 22). Why new hires fail (emotional intelligence vs. skills). Leadership IQ. Retrieved November 30, 2016, from www.leadershipiq.com/blogs/leadershipiq/35354241-why-new-hires-fail-emotional-intelligence-vs-skills.

7. Lopes, P. N., Grewal, D., Kadis, J., Gall, M., & Salovey, P. (2006). Evidence that emotional intelligence is related to job performance and affect and attitudes at work. Psicothema, 18(1), 132–138.

8. Ibid.

9. Gentry, W. A., Weber, T. J., & Sadri, G. (2007). Empathy in the workplace: A tool for effective leadership. A Center for Creative Leadership White Paper. Retrieved November 30, 2016, from www.ccl.org/wp-content/uploads/2015/04/EmpathyInTheWorkplace.pdf.

10. Zhou, J., & George, J. M. (2003). Awakening employee creativity: The role of leader emotional intelligence. Leadership Quarterly, 14, 545–568.

11. Lynn, The EQ difference.

12. Datar, S. M., Garvin, D. A., & Cullen, P. G. (2010). Rethinking the MBA: Business education at a crossroads. Boston: Harvard Business Press.

13. Walton, D. (2012). Emotional intelligence: A practical guide. New York: MJF Books.

14. Datar et al., Rethinking the MBA.

15. Grow, B., Foust, D., Thornton, E., Farzad, R., McGregor, J., & Zegel, S. (2007, January 14). Out at Home Depot. Bloomberg Businessweek. Retrieved December 15, 2016, from www.bloomberg.com/news/articles/2007-01-14/out-at-home-depot.

16. Brady, D. (2007, January 14). Being mean is so last millennium. Bloomberg Businessweek. Retrieved December 15, 2016, from www.bloomberg.com/news/articles/2007-01-14/being-mean-is-so-last-millennium.

17. Datar et al., Rethinking the MBA.

18. Burkhardt, T. A. (2013). Analyzing the postwar requirements of jus ad bellum. In F. Allhof, N. G. Evans, & A. Henschke (Eds.), Routledge handbook of ethics and war: Just war theory in the 21st century (pp. 120–141). New York: Routledge.

19. Avolio, B. J., & Bass, B. M. (2002). Still flying high after all these years at Southwest Airlines. In B. J. Avolio & B. M. Bass (Eds.), Developing potential across a full range of leadership cases on transactional and transformational leadership (pp. 13–15). Mahwah, NJ: Erlbaum.

20. Ackoff, R. L., & Vergara, E. (1988). Creativity in problem solving and planning. In R. L. Kuhn (Ed.), Handbook for creative and innovative managers (pp. 77–89). New York: McGraw-Hill.

21. Ware, B. (2012). The top five regrets of the dying: A life transformed by the dearly departing. Carlsbad, CA: Hay House.

22. Creative Oklahoma. (2016). E. Paul Torrance. Retrieved November 30, 2016, from http://stateofcreativity.com/dr-e-paul-torrance. Para. 6.

23. Craske, M. G., Rauch, S. L., Ursano, R., Prenoveau, J., Pine, D. S., & Zinbarg, R. E. (2009). What is an anxiety disorder? Depression and Anxiety, 26, 1066–1085.

24. Layton, J. (2005, September 13). How fear works. How Stuff Works: Science. Retrieved January 12, 2015, from http://science.howstuffworks.com/life/inside-the-mind/emotions/fear.htm.

25. Dugan, R. (2014, November). From mach-20 glider to hummingbird drone [Video file]. Retrieved January 12, 2015, from www.ted.com/talks/regina_dugan_from_mach_20_glider_to_humming_bird_drone.

26. Ibid.

27. Miller, C. (2012, August 12). Motorola set for big cuts as Google reinvents it. New York Times. Retrieved January 12, 2015, from www.nytimes.com/2012/08/13/technology/motorola-to-cut-20-of-work-force-part-of-sweeping-change.html?_r=5&ref=technology&.

28. Pfeffer, J., & Sutton, R. I. (2000). The knowing–doing gap: How smart companies turn knowledge into action. Boston: Harvard Business School Press.

29. Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44, 682–696.

30. Edward de Bono on failure [Video file]. (2010, June 13). Retrieved November 30, 2016, from www.youtube.com/watch?v=XNbfrdiUg_M.

31. Mistake? Nearling! Retrieved February 16, 2016, from www.nearling.com.

32. Wilkinson, A. (2015). The creator’s code: The six essential skills of extraordinary entrepreneurs. New York: Simon & Schuster.

33. Walters, H. (2013, October 16). Why we need creative confidence. Retrieved January 12, 2015, from http://ideas.ted.com/2013/10/16/david-kelley-on-the-need-for-creative-confidence.

34. Jacob, J. (2011, September 4). “Step-by-step, ferociously,” says Bezos, undaunted by Blue Origin space ship failure. The Economist. Retrieved November 30, 2016, from www.ibtimes.com/step-step-ferociously-says-bezos-undaunted-blue-origin-space-ship-failure-308884.

35. Dugan, From mach-20 glider to hummingbird drone.

36. Lassiter, J. B., III, & Richardson, E. W. (2014, March). Airbnb. Harvard Business School Case 812–046.

37. Thomas, O. (2013, February 22). Airbnb finally lands the Zappos veteran it’s eyed for years. Business Insider. Retrieved January 27, 2015, from www.businessinsider.com/airbnb-finally-lands-alfred-lin-2013–2.

38. Lassiter & Richardson, Airbnb, p. 9.

39. Arrington, M. (2009, March 16). Y Combinator gets the Sequoia Capital seal of approval. TechCrunch. Retrieved January 27, 2015, from http://techcrunch.com/2009/03/16/y-combinator-gets-the-sequoia-capital-seal-of-approval.

40. How design thinking transformed Airbnb from a failing startup to a billion dollar business. (n.d.). First Round Review. Retrieved January 27, 2015, from http://firstround.com/article/How-design-thinking-transformed-Airbnb-from-failing-startup-to-billion-dollar-business.

41. Steinmetz, K. (2014, April 20). Major reservations: Why cities are worried about Airbnb. Time. Retrieved January 27, 2015, from http://time.com/64323/airbnb-san-francisco-new-york.

42. Coldwell, W. (2014, July 8). Airbnb’s legal troubles: What are the issues? The Guardian. Retrieved January 27, 2015, from www.theguardian.com/travel/2014/jul/08/airbnb-legal-troubles-what-are-the-issues.

Chapter 11

1. Herb Peterson. Wikipedia. Retrieved March 14, 2014, from http://en.wikipedia.org/wiki/Herb_Peterson.

2. Kroc, R. (1977). Grinding it out: The making of McDonald’s. Chicago: St. Martin’s.

3. Nicastro, K. (2014, March 12). McDonald’s looks to breakfast to wake up sales. Medill Reports Chicago. Retrieved March 14, 2014, from http://news.medill.northwestern.edu/chicago/news.aspx?id=228937.

4. Trefis Team. (2012, March 29). McDonald’s secret weapon is breakfast but others are catching on. Forbes. Retrieved March 14, 2014, from www.forbes.com/sites/greatspeculations/2012/03/29/mcdonalds-secret-weapon-is-breakfast-but-others-are-catching-on.

5. Sternberg, R. J., & Lubart, T. I. (1995). Defying the crowd: Cultivating creativity in a culture of conformity. New York: Free Press.

6. Ibid., pp. 42–43.

7. Ibid., p. 3.

8. Simonton, D. K. (1997). Creative productivity: A predictive and explanatory model of career trajectories and landmarks. Psychological Review, 104, 66–89.

9. Sternberg & Lubart, Defying the crowd, p. 9.

10. Karp, H. B. (1996). Change leadership: Using a Gestalt approach with work groups. San Diego, CA: Pfeiffer.

11. Sternberg & Lubart, Defying the crowd, p. 67.

12. Faris, S. (2011, April 11). Nokia’s lifeline? Time. Retrieved December 2, 2016, from http://content.time.com/time/magazine/article/0,9171,2062469,00.html.

13. Kuittinen, T. (2014, July 1). Nokia’s destiny: From boots to phones to . . . boots. Retrieved December 2, 2016, from http://bgr.com/2014/07/01/nokia-future-analysis-smart-shoes.

14. Blau, J. R., & McKinley, W. (1979). Ideas, complexity, and innovation. Administrative Science Quarterly, 24, 200–219.

15. Karp, Change leadership, p. 16.

16. Fritz, R. (1991). Creating: A guide to the creative process. New York: Fawcett Columbine.

17. Top ten Steve Jobs quotes. (2016, February). Move me quotes and more. Retrieved February 16, 2016, from www.movemequotes.com/top-10-steve-jobs-quotes.

18. Devlin, M., & Chaskel, S. (2010, December). From fear to hope in Colombia: Sergio Fajardo and Medellín, 2004–2007. Retrieved December 2, 2016, from https://successfulsocieties.princeton.edu/sites/successfulsocieties/files/Policy_Note_ID116.pdf.

19. Medellín violence statistics. Retrieved May 5, 2016, from http://colombiareports.com/a-violence-statistics.

20. Long, W. R. (1990, July 15). Lawlessness rampant in streets of Medellín, world’s cocaine capital: Colombia: An anonymous warning tells citizens to be indoors by 9 p.m. to avoid “being surprised by killer bullets.” Retrieved December 2, 2016, from http://articles.latimes.com/1990-07-15/news/mn-259_1_cocaine-capital.

21. Fisher, R., & Ury, W. (1981). Getting to yes: Negotiating agreement without giving in. New York: Houghton Mifflin.

22. S. Fajardo, personal communication, July 13, 2015.

23. Ibid.

24. Devlin, M. (2009, November 3). Interview of Sergio Fajardo Valderrama. Innovations for Successful Societies. Retrieved May 6, 2016, from https://successfulsocieties.princeton.edu/sites/successfulsocieties/files/J30_GT_MD_Fajardo_web.pdf.

25. Fajardo, personal communication, July 13, 2015.