Summary
Contents
Subject index
Organizational Change in the Human Services looks at the context of organizational change, describes how individuals and systems change, and pinpoints keys to successful change. Author Rebecca Proehl then presents a proven model of organizational change, built on lessons learned from both the public and private sectors, but tailored for human service organizations.
The Context of Change
The Context of Change
Even for practical purposes, theory generally turns out the most important thing in the end.
Many factors influence how organization members view change as well as what approach they use to introduce change. None is more important, however, than that of organizational culture. Hampden-Turner (1992) and Schein (1985) suggested that to understand the dynamics of change, it is first important to understand the broad context in which change occurs—namely, the organizational culture. “Few who would guide an [organization] through the change process can afford to ignore the question of culture” (Hampden-Turner, 1992, p. 208). In a study with more than 100 organizations, Cameron and Quinn (1999) found that successful change depended on having the improvement strategies embedded ...
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