Summary
Contents
Subject index
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
Communicating Effectively in Multicultural Contexts
Series Editors: William B. Gudykunst and Stella Ting-Toomey
Department of Speech Communication California State University, Fullerton
The books in this series are designed to help readers communicate effectively in various multicultural contexts. Authors of the volumes in the series translate relevant communication theories to provide readable and comprehensive descriptions of the various multicultural contexts. Each volume contains specific suggestions for how readers can communicate effectively with members of different cultures and/or ethnic groups in the specific contexts covered in the volume. The volumes should appeal to people interested in developing multicultural awareness or improving their communication skills, as well as anyone who works in a multicultural setting.
Volumes in this series
- BRIDGING JAPANESE/NORTH AMERICAN DIFFERENCES
- William B. Gudykunst and Tsukasa Nishida
- INTERCULTURAL COMMUNICATION TRAINING: An Introduction
- Richard W. Brislin and Tomoko Yoshida
- EFFECTIVE COMMUNICATION IN MULTICULTURAL HEALTH CARE SETTINGS
- Gary L. Kreps and Elizabeth N. Kunimoto
- MULTICULTURAL PUBLIC RELATIONS: A Social-Interpretive Approach
- Stephen P. Banks
- COMMUNICATING EFFECTIVELY WITH THE CHINESE
- Ge Gao and Stella Ting-Toomey
- MANAGING INTERCULTURAL CONFLICT EFFECTIVELY
- Stella Ting-Toomey and John G. Oetzel
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