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The Washington Information Directory (WID) is a topically organized reference resource that lists contact information for federal agencies and nongovernmental organizations in the Washington metro area along with a brief paragraph describing what each organization does related to that topic. In addition, WID pulls together 55 organization charts for federal agencies, congressional resources related to each chapter topic, hotline and contact information for various specific areas of interest (from Food Safety Resources to internships in Washington), and an extensive list of active congressional caucuses and contact details. WID has two appendices, one with thorough information on congresspersons and committees, and the second with governors and embassies.

Postal Service

Postal service

General

▶Agencies

U.S. Postal Service (USPS), 475 L’Enfant Plaza S.W., 20260-0001; (202) 268-2000. Fax, (202) 268-5211. Megan J. Brennan, Postmaster General. Library, (202) 268-2906. Press, (202) 268-6524. TTY, (800) 877-8339. Toll-free, (800) 275-8777.

Web, www.usps.com and Twitter, @USPS

Offers postal service throughout the country as an independent establishment of the executive branch. Library open to the public by appointment.

U.S. Postal Service (USPS), Inspection Service, 475 L’Enfant Plaza S.W., #3100, 20260-2100; (202) 268-4264. Fax, (202) 268-7316. Gary Barksdale, Chief Postal Inspector. Fraud and abuse hotline, (877) 876-2455. Press, (202) 268-3700.

Web, http://postalinspectors.uspis.gov and Twitter, @USPISpressroom

Investigates violations of postal laws, such as theft of mail or posted valuables, assaults on postal employees, organized crime in postal-related matters, and prohibited mailings. Conducts internal audits; investigates postal activities to determine effectiveness of procedures; monitors compliance of individual post offices with postal regulations. (Headquarters in Chicago, Ill.)

▶Congress

For a listing of relevant congressional committees and subcommittees, please see pages 328–329 or the Appendix.

Consumer Services

▶Agencies

Postal Regulatory Commission, Public Affairs and Government Relations, 901 New York Ave. N.W., #200, 20268; (202) 789-6800. Fax, (202) 789-6891. Jennifer Alvarez-Warburton, Director.

General email, prc-pagr@prc.gov

Web, www.prc.gov/offices/pagr

Supports public outreach and education and media relations; provides information for consumers and responds to their inquiries. Informal complaints regarding individual rate and service inquiries are referred to the Consumer Advocate of the Postal Service.

Employee and Labor Relations

▶Agencies

U.S. Postal Service (USPS), Employee Resource Management, 475 L’Enfant Plaza S.W., #9840, 20260-4200; (202) 268-3783. Fax, (202) 268-5605. Simon Storey, Vice President.

Web, www.usps.com

Drafts and implements employment policies and practices and safety and health guidelines.

U.S. Postal Service (USPS), Labor Relations, 475 L’Enfant Plaza S.W., #9014, 20260-4100; (202) 268-7447. Fax, (202) 268-3074. Douglas A. Tulino, Vice President.

Web, www.usps.com

Handles collective bargaining and contract administration for the U.S. Postal Service.

▶Nongovernmental

American Postal Workers Union (APWU), 1300 L St. N.W., 20005; (202) 842-4200. Fax, (202) 842-4297. Mark Dimondstein, President, (202) 842-4250.

Web, www.apwu.org, Twitter, @APWUnational and Facebook, www.facebook.com/apwunational

Membership: more than 200,000 postal employees and retirees, including clerks, motor vehicle operators, maintenance operators, and retirees. Assists members with contract negotiation and grievances; conducts training programs and workshops. Monitors legislation and regulations. (Affiliated with the Postal, Telegraph, and Telephone International and the AFL-CIO.)

National Alliance of Postal and Federal Employees (NAPFE), 1640 11th St. N.W., 20001-5008; (202) 939-6325. Fax, (202) 939-6392. Janice F. Robinson, President.

General email, info@napfe.org

Web, www.napfe.com

Membership: approximately 70,000 postal and federal employees. Helps members negotiate pay, benefits, equal opportunity, and better working conditions; conducts training programs and workshops. Monitors legislation and regulations.

National Assn. of Letter Carriers, 100 Indiana Ave. N.W., 20001-2144; (202) 393-4695. Fredric V. Rolando, President.

Web, www.nalc.org and Twitter, @NALC_National

Membership: union letter carriers working for, or retired from, the U.S. Postal Service. Assists members with contract negotiation and grievances; conducts training programs and workshops. Monitors legislation and regulations. (Affiliated with the AFL-CIO and the Union Network International.)

National Assn. of Postal Supervisors, 1727 King St., #400, Alexandria, VA 22314-2753; (703) 836-9660. Fax, (703) 836-9665. Brian J. Wagner, President.

General email, napshq@naps.org

Web, www.naps.org and Twitter, @napshq

Membership: present and retired postal supervisors, managers, and postmasters. Management association that cooperates with other postal management associations, unions, and the U.S. Postal Service to improve the efficiency of the postal service; promotes favorable working conditions and broader career opportunities for all postal employees; provides members with information on current functions and legislative issues of the postal service.

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