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“This book is well-written, well-organized, and presented in a rational and systematic manner. The subject matter of the book is well-grounded in theory and a superb analysis of the literature is presented. The literature review is comprehensive, well-integrated, and provides a substantive synthesis of a voluminous body of published material. It makes important contributions to professional supervision practice and research in human service organizations.”

—Roosevelt Wright, Jr., Ph.D., University of Oklahoma

“Graduate students, upper level undergraduate students, and college-educated practitioners would find this text both accessible and interesting. The discussion questions at the ends of the chapters are very helpful in further allowing immediate application of the ideas that were presented. It is a well-designed and well-written text.”

—Miriam Johnson, University of South Carolina

Supervision as Collaboration in the Human Services: Building a Learning Culture integrates the latest thinking in the human services to provide supervisors and those preparing to become supervisors with a new approach to the important skills and knowledge needed for effective practice in the 21st century. While it builds upon past efforts to define the principles and practices of supervision in the human services, it seeks to chart new territory that reflects the changing nature of organizational life. Supervision as Collaboration in the Human Services uses a framework that features the key aspects of a learning culture, the process of organizational learning, and the roles that supervisors can play in transforming traditional human service organizations into learning organizations. Chapter authors are authorities in their respective areas of practice and have shaped their chapters around this framework.

The editors have divided the experientially focused chapters into sections that feature the collaborative and interactional nature of supervision, the managerial nature of the supervisory role, the analytic nature of supervisory practice, and the unique practice settings that affect the nature of supervision. The chapters include case vignettes and discussion questions.

This book is ideally suited as an essential core text for graduate and undergraduate students of social work and counseling, as well as a much-needed reference for human services supervisors and practitioners.

About the Editors

Michael J. Austin, PhD, is Professor of Management and Planning at the School of Social Welfare, University of California, Berkeley, and cochair of Management and Planning Specialization. He teaches Management Practice, Dynamics of Communities, Groups and Organizations, Macro Generalist Practice, and Supervision. Over the past 35 years, he has authored 15 books, as well as numerous articles and research monographs. He is Staff Director of the Bay Area Social Services Consortium, which operates an executive development program, research response team, and policy implementation and promising practices program. He consults throughout the country in the area of managerial team building, organizational restructuring, and strategic planning for nonprofit organizations (with a special focus on Jewish communal organizations). He received his PhD from the University of Pittsburgh in 1970 and an MSW from the University of California, Berkeley, in 1966.

Karen M. Hopkins, PhD, is Associate Professor of Management at the School of Social Work, University of Maryland, Baltimore, and cochair of Management and Community Organization Concentration. She teaches graduate courses in Program Management, Human Resource Management, and Research in Management and Community Practice. She also provides management training and consultation to human service organizations and is a peer reviewer for standards of excellence certification in the nonprofit sector. Her research and publications focus on supervisory and management practices, work-life issues, organizational citizenship, and supervisor intervention with troubled workers across different work settings. She received her PhD from the University of Chicago and an MSW from the University of Pittsburgh.

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