Video quick keys

Have you created a personal profile? sign in or create a profile so that you can create alerts, save clips, playlists and searches.

Length: 0:00

Using Organizational Learning to Improve Service Quality

Video Type: Case Study

Add to list Added to list


Auto scroll

Professors Stewart Clegg and Tyrone Pitsis discuss how organizations can be capable of learning. They examine how nursing homes can evaluate and improve their facilities and services.

locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles