Summary
Chapters
Video Info
Summary
Katherine Mount discusses performance management and how to conduct the first part of an appraisal meeting. The appraisal meeting is when the employee receives their final performance report, and the meeting can get emotional--especially if the review determines pay. Mount discusses how to set up the room, how to facilitate self-assessment, and how to handle any negative emotions that occur.
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Chapter 1: Introduction: The Appraisal Meeting
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Chapter 2: Setting Up the Room
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Chapter 3: Agenda Setting
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Chapter 4: Facilitating Self-Assessment
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Chapter 5: Giving Feedback
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Chapter 6: Performance Rating
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Chapter 7: Common Reactions
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Chapter 8: Example: Appraisal Meeting
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Chapter 9: Conclusion: The Appraisal Meeting
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