SAGE Video - Soap Opera

Name: Soap Opera
Uploaded: 2016-01-28
Duration: 39 min 48 s
Description: Sir Gerry Robinson is sent into County Linen and Laundry, a linen and laundry company that is going downhill. The company has been steadily losing money and the support of the staff since a management change. Robinson is brought in to try to get the management to make the necessary improvements, and hires back an old employee who was loved by staff.

Transcript

Video Type: Documentary

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  Robinson, G. (Practitioners). (2004). [Video]. SAGE Knowledge. https://dx.doi.org/10.4135/9781506334592
  
  Robinson, Gerry. "Soap Opera." In SAGE Video. : BBC, 2004. Video, 00:39:48. https://dx.doi.org/10.4135/9781506334592.
  
  Robinson, G., 2004. Soap Opera, SAGE Video. [Streaming Video] London: SAGE Publications Ltd. Available at: <https://dx.doi.org/10.4135/9781506334592 & gt; [Accessed 1 Feb 2023].
  
  Robinson, Gerry. Soap Opera. Online video clip. SAGE Video. London: SAGE Publications, Ltd., 28 Jan 2016. doi: https://dx.doi.org/10.4135/9781506334592. 1 Feb 2023.
  
  Soap Opera [Streaming video]. 2004. doi:10.4135/9781506334592. Accessed 02/01/2023
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Summary
Chapters
Video Info

Summary

Sir Gerry Robinson is sent into County Linen and Laundry, a linen and laundry company that is going downhill. The company has been steadily losing money and the support of the staff since a management change. Robinson is brought in to try to get the management to make the necessary improvements, and hires back an old employee who was loved by staff.

Chapter 1: Introduction: Soap Opera
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- Start time: 00:00:30
- End time: 00:06:35
Chapter 2: Problems Within the Business
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- Start time: 00:06:36
- End time: 00:13:18
Chapter 3: Questions of Leadership
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- Start time: 00:13:19
- End time: 00:18:41
Chapter 4: Progress and Leadership
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- Start time: 00:18:42
- End time: 00:24:14
Chapter 5: Decreasing Morale Among Staff
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- Start time: 00:24:15
- End time: 00:29:10
Chapter 6: Gordon Dick as Chairperson
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- Start time: 00:29:11
- End time: 00:35:56
Chapter 7: Effects of a New Chairperson
icon angle down
- Start time: 00:35:57
- End time: 00:39:20

Type of Content: Documentary
Title: Soap Opera
Publisher: BBC
- Publication year: 2004
- Online pub date: January 28, 2016
Discipline: Business & Management
Subject: Strategic Implementation, International Business & Management (general), Change Leadership
Duration: 00:39:48
DOI: https://dx.doi.org/10.4135/9781506334592
Keywords: board chairpersons, bonus payments, bonus systems, brothers, budget cuts, business communication, business failure, business management, business skills, capitalism, cleaning equipment areas, confidence-building measures, conflict, cost allocation, cost analysis, customers, discipline, employee attitudes, employee behavior, factory management, family business, family communication, family conflict, joint management, laundry industry, laundry managers, laundry staff, leadership (business), linen and bedding, linen technology, management skills, mentors, organization and administration, ownership, ownership and control, production factors, production management, quality control, quality improvement, retirement, Salesmanship, Skepticism, Staff morale, Success
Things Discussed
Organizations Discussed:
County Linen Laundry, 1815-
County Linen and Laundry, 1815-
Country Linen and Laundry, 1815-
Persons Discussed:
Gordon Dick

People
Director: Colin Barr
Producer: Colin Barr
Interviewee: Dudley Moore
Interviewee: Antony Moore
Practitioner: Gerry Robinson
Interviewee: Tim Moore
Interviewee: John
Interviewee: Gordon Dick
Interviewee: Rich
Narrator: Jenny Seagrove
Interviewee: Gina Goodall

Online ISBN:9781506334592

Copyright: A BBC Production, 2004

More informationLess information

Tools
Tools icon close
- Download PDFopens in new window
- Cite
  
  Cite icon close
  
  Format APA
  
  Robinson, G. (Practitioners). (2004). [Video]. SAGE Knowledge. https://dx.doi.org/10.4135/9781506334592
  
  Robinson, Gerry. "Soap Opera." In SAGE Video. : BBC, 2004. Video, 00:39:48. https://dx.doi.org/10.4135/9781506334592.
  
  Robinson, G., 2004. Soap Opera, SAGE Video. [Streaming Video] London: SAGE Publications Ltd. Available at: <https://dx.doi.org/10.4135/9781506334592 & gt; [Accessed 1 Feb 2023].
  
  Robinson, Gerry. Soap Opera. Online video clip. SAGE Video. London: SAGE Publications, Ltd., 28 Jan 2016. doi: https://dx.doi.org/10.4135/9781506334592. 1 Feb 2023.
  
  Soap Opera [Streaming video]. 2004. doi:10.4135/9781506334592. Accessed 02/01/2023
  copy to clipboard
  or
  
  Export to your reference manager Endnote
  
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  Embed this Content
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  Clip - https://sk.sagepub.com/video/soap-opera
  
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Video Type: Documentary

Transcript

Summary

Chapters

Video Info

Chapter 1: Introduction: Soap Opera

Chapter 2: Problems Within the Business

Chapter 3: Questions of Leadership

Chapter 4: Progress and Leadership

Chapter 5: Decreasing Morale Among Staff

Chapter 6: Gordon Dick as Chairperson

Chapter 7: Effects of a New Chairperson

Things Discussed

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Soap Opera

Video Type: Documentary

Transcript

Summary

Chapters

Video Info

Chapter 1: Introduction: Soap Opera

Chapter 2: Problems Within the Business

Chapter 3: Questions of Leadership

Chapter 4: Progress and Leadership

Chapter 5: Decreasing Morale Among Staff

Chapter 6: Gordon Dick as Chairperson

Chapter 7: Effects of a New Chairperson

Things Discussed

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