Gwen Van Servellen, Professor Emeritus from the School of Nursing at UCLA, discusses provider-to-provider communications. She describes characteristics of communication in work groups, reviews the consequences of dysfunctional communication in health care, and connects poor communication to poor patient care. Leadership styles and ways to improve communication are also discussed.
- Type of Content: Tutorial
- Title: Professional Communications to Ensure Patient Safety and Quality Care
- Publisher: SAGE Publications, Ltd.
- Series: Communications
- Publication year: 2020
- Online pub date:
- Discipline: Nursing
- Subject: Communication , Quality Improvement, Safety in Health Care Facilities
- Duration: 00:16:38
Contains: Assessment QuestionsPeople
Academic: Gwen Van ServellenOnline ISBN: 9781529718379Copyright: SAGE Publications Ltd., 2020