Summary
Chapters
Video Info
In chapter 4 of her course on training, Helen Ritchie discusses the personal impact that the trainer can have on a class. The trainer creates personal impact through a good impression that establishes credibility through image, energy, and an opening welcome. Ritchie discusses the ideal training environment and gives an example of the introduction to a training session.
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Chapter 1: Introduction: Personal Impact
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Chapter 2: First Impressions
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Chapter 3: Names and Personal Objectives
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Chapter 4: The Ideal Training Environment
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Chapter 5: Trainer and Learner Commitments
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Chapter 6: Example: Training Session
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Chapter 7: Conclusion: Personal Impact
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