Summary
Chapters
Video Info
Katherine Mount discusses performance management in an organization and how to use performance management to its full potential. Good performance management requires the manager to understand organization-wide goals and the specific job requirements of the staff. Mount discusses mission statements, the cascading objectives technique, and the competency framework.
-
Chapter 1: Introduction: Performance Management and Your Organization
icon angle down -
Chapter 2: Benefits of High-Quality Performance Management
icon angle down -
Chapter 3: Mission Statements
icon angle down -
Chapter 4: Example: Mission Statements
icon angle down -
Chapter 5: Cascading Objectives Technique
icon angle down -
Chapter 6: Example: Cascading Objectives
icon angle down -
Chapter 7: Competency Framework
icon angle down -
Chapter 8: Example: Competency Framework
icon angle down -
Chapter 9: Conclusion: Performance Management and Your Organization
icon angle down