Summary
Chapters
Video Info
Summary
Katherine Mount discusses performance management in an organization and how to use performance management to its full potential. Good performance management requires the manager to understand organization-wide goals and the specific job requirements of the staff. Mount discusses mission statements, the cascading objectives technique, and the competency framework.
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Chapter 1: Introduction: Performance Management and Your Organization
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Chapter 2: Benefits of High-Quality Performance Management
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Chapter 3: Mission Statements
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Chapter 4: Example: Mission Statements
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Chapter 5: Cascading Objectives Technique
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Chapter 6: Example: Cascading Objectives
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Chapter 7: Competency Framework
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Chapter 8: Example: Competency Framework
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Chapter 9: Conclusion: Performance Management and Your Organization
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