Transcript

Managing Up

Video Type: Tutorial

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  Scandura, T. A. (Academic). (2016). Managing up [Video]. SAGE Knowledge. https://www.doi.org/10.4135/9781473968950
  
  Scandura, Terri A. "Managing Up." In SAGE Video. : SAGE Publications, Ltd., 2016. Video, 00:15:58. https://www.doi.org/10.4135/9781473968950.
  
  Scandura, T. A., 2016. Managing Up, SAGE Video. [Streaming Video] London: SAGE Publications Ltd. Available at: <http://www.doi.org/10.4135/9781473968950> [Accessed 7 May 2021].
  
  Scandura, Terri A. Managing Up. Online video clip. SAGE Video. London: SAGE Publications, Ltd., 16 Aug 2016. doi: https://www.doi.org/10.4135/9781473968950. 7 May 2021.
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Summary

Summary

Dr. Terri Scandura discusses the leader-member exchange model of leadership and how important trust is in the workplace. The leader-exchange model reflects the quality of the working relationship that a boss develops with each employee and the impact this has on job satisfaction. Trust in the workplace results in more effective groups and enhanced productivity, but trust in leadership has fallen globally.