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Inviting a client to evaluate a suggestion

Video Type: In Practice

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Gaya and Sophie “Inviting a client to evaluate a suggestion” Scenario Background Sophie is 27 years old, married with two young children. A year ago, her husband had a routine surgery that went wrong and he has been unable to work since that time. Sophie has had to step into the primary breadwinner role. She is feeling overwhelmed, worried about finances, taking care of the children and her husband, and is sleeping poorly. Video Introduction Here, Gaya has some thoughts about what would be helpful to Sophie. Rather than keep this to herself, what does she do instead? What do you notice in her verbals and nonverbals that conveys an invitation to Sophie to critically evaluate the suggestion she brings it into the conversation? How does the exchange play out? What aspects of the counselor's practice might you have done similarly/differently? Video Analysis It's usually more effective to draw ideas out of clients through skilful questions than to pitch ideas directly at them—for reasons that by now should be fairly evident. But once a working relationship is established, a counselor can gauge whether the client is likely to critically evaluate suggestions, and these can be offered in a tentative manner that telegraphs that invitation to critique. Here this is what Gaya does both through her nonverbals and verbals. The result is that Sophie does make a discernment about what fits for her.

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