Skip to main content

No internet connection.

Go to my saved videos

Menu

Menu close

Browse By Discipline
Browse By Collections
- SAGE Books
  Explore research monographs, classroom texts, and professional development titles.
- SAGE Business Cases
  Discover the real world of business for best practices and professional success.
- CQ Press
  Discover trustworthy and timely resources in American government, politics, history, public policy and current affairs.
- SAGE Reference
  Start your research with authoritative encyclopedias and handbooks in the social and behavioral sciences.
- SAGE Skills
  Develop the vital skills necessary to succeed in your academic and professional careers.
- SAGE Video
  Watch cutting-edge streaming video that supports teaching, learning, and research at all levels.

Search close

Search all content
- All content
- Books
- Cases
- Debates
- Dictionaries
- Encyclopedias
- Handbooks
- Skills
- Videos

Advanced search

link back Sign in: close

Sign in to my profile No Name
Get access off-campus

Sign inSigned in
Search

Sign in:

My profile No Name
Institution

SAGE Video
- About link
- Browse SAGE Video
  - By Discipline
  - By Video Types
- Information For
- Free Trial

Home
SAGE Video
American Marketing Association Annual Conferenc...

close

Video quick keys

shift+space

play:toggle

shift+right

play:forward30

shift+left

play:backward30

shift+,

segments:previous

shift+.

segments:next

shift+down

volume:decrease

shift+up

volume:increase

shift+m

volume:toggle

shift+a

audio-description:toggle

shift+c

captions:toggle

shift+f

fullscreen:toggle

esc

fullscreen:exit

Transcript

Have you created a personal profile? sign in or create a profile so that you can create alerts, save clips, playlists and searches.

sign in/Register Cancel

Start:

End:

Length: 0:00

Description:

Cancel

American Marketing Association Annual Conference: Customer Centricity

Video Type: Conference

Add to list Added to list