SAGE Video - Guiding a Digital Transformation

Name: Guiding a Digital Transformation
Uploaded: 2016-06-25
Duration: 38 min 14 s
Description: Jennifer Dominiquini discusses digital transformations and the work that she has done at BBVA to help with its digital transformation. The banking industry once consisted of bank branches and in-person interactions, but it is changing into a more digital process. Dominiquini discusses digital changes in banking and how they maintain customer services.

Transcript

Video Type: Conference

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  Dominiquini, J. (Speaker). (2016). Guiding a digital transformation [Video]. SAGE Knowledge. https://dx.doi.org/10.4135/9781473990401
  
  Dominiquini, Jennifer. "Guiding a Digital Transformation." In SAGE Video. : SAGE Publications, Ltd., 2016. Video, 00:38:14. https://dx.doi.org/10.4135/9781473990401.
  
  Dominiquini, J., 2016. Guiding a Digital Transformation, SAGE Video. [Streaming Video] London: SAGE Publications Ltd. Available at: <https://dx.doi.org/10.4135/9781473990401 & gt; [Accessed 1 Feb 2023].
  
  Dominiquini, Jennifer. Guiding a Digital Transformation. Online video clip. SAGE Video. London: SAGE Publications, Ltd., 25 Jun 2016. doi: https://dx.doi.org/10.4135/9781473990401. 1 Feb 2023.
  
  Guiding a Digital Transformation [Streaming video]. 2016. doi:10.4135/9781473990401. Accessed 02/01/2023
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Summary
Chapters
Video Info

Summary

Jennifer Dominiquini discusses digital transformations and the work that she has done at BBVA to help with its digital transformation. The banking industry once consisted of bank branches and in-person interactions, but it is changing into a more digital process. Dominiquini discusses digital changes in banking and how they maintain customer services.

Chapter 1: Introduction: Guiding a Digital Transformation
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- Start time: 00:00:10
- End time: 00:07:07
Chapter 2: Technology Changing Banking
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- Start time: 00:07:08
- End time: 00:13:16
Chapter 3: Distrust of Banks
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- Start time: 00:13:17
- End time: 00:19:39
Chapter 4: Innovation in Business
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- Start time: 00:19:40
- End time: 00:23:14
Chapter 5: Agile Corporations
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- Start time: 00:23:15
- End time: 00:29:29
Chapter 6: Customer Support
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- Start time: 00:29:30
- End time: 00:38:13

Type of Content: Conference
Title: Guiding a Digital Transformation
Publisher: SAGE Publications, Ltd.
- Publication year: 2016
- Online pub date: June 25, 2016
Discipline: Business & Management
Subject: Electronic Marketing, Marketing Strategy, Marketing (general)
Duration: 00:38:14
DOI: https://dx.doi.org/10.4135/9781473990401
Keywords: banking (finance), banking systems, brand communities, brand loyalty, brand management, branding, convenience, cultural change, digital media, digital technology, e-commerce, incentives, innovation (business), investment (finance), management, marketing (business), missions and mission statements, optimization, organizational change, problem solving, Savings, teamwork, technology, technology change, technology integration, technology management, technology planning, transformational and visionary leadership, transparencies, venture capital
Things Discussed
Organizations Discussed:
Sears, Roebuck and Co., 1886-
Simple Finance Technology Corp., 2009-
Kmart, 1899-
Liberty Media Corporation, 1991-
DocuSign, 2003-
Persons Discussed:
Francisco Gonzalez
Manolo Sanchez

People
Speaker: Jennifer Dominiquini

Online ISBN:9781473990401

Copyright: (c) SAGE Publications Ltd., 2016

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Tools
Tools icon close
- Download PDFopens in new window
- Cite
  
  Cite icon close
  
  Format APA
  
  Dominiquini, J. (Speaker). (2016). Guiding a digital transformation [Video]. SAGE Knowledge. https://dx.doi.org/10.4135/9781473990401
  
  Dominiquini, Jennifer. "Guiding a Digital Transformation." In SAGE Video. : SAGE Publications, Ltd., 2016. Video, 00:38:14. https://dx.doi.org/10.4135/9781473990401.
  
  Dominiquini, J., 2016. Guiding a Digital Transformation, SAGE Video. [Streaming Video] London: SAGE Publications Ltd. Available at: <https://dx.doi.org/10.4135/9781473990401 & gt; [Accessed 1 Feb 2023].
  
  Dominiquini, Jennifer. Guiding a Digital Transformation. Online video clip. SAGE Video. London: SAGE Publications, Ltd., 25 Jun 2016. doi: https://dx.doi.org/10.4135/9781473990401. 1 Feb 2023.
  
  Guiding a Digital Transformation [Streaming video]. 2016. doi:10.4135/9781473990401. Accessed 02/01/2023
  copy to clipboard
  or
  
  Export to your reference manager Endnote
  
  Export
  
  Cancel
- Share
  
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  Please log in from an authenticated institution or log into your member profile to access the email feature.
  
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  Embed this Content
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  Clip - https://sk.sagepub.com/video/guiding-a-digital-transformation
  
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Video Type: Conference

Transcript

Summary

Chapters

Video Info

Chapter 1: Introduction: Guiding a Digital Transformation

Chapter 2: Technology Changing Banking

Chapter 3: Distrust of Banks

Chapter 4: Innovation in Business

Chapter 5: Agile Corporations

Chapter 6: Customer Support

Things Discussed

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Guiding a Digital Transformation

Video Type: Conference

Transcript

Summary

Chapters

Video Info

Chapter 1: Introduction: Guiding a Digital Transformation

Chapter 2: Technology Changing Banking

Chapter 3: Distrust of Banks

Chapter 4: Innovation in Business

Chapter 5: Agile Corporations

Chapter 6: Customer Support

Things Discussed

Sign in to access this content

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