SAGE Video - Guiding a Digital Transformation

Name: Guiding a Digital Transformation
Uploaded: 2016-06-25
Duration: 38 min 14 s
Description: Jennifer Dominiquini discusses digital transformations and the work that she has done at BBVA to help with its digital transformation. The banking industry once consisted of bank branches and in-person interactions, but it is changing into a more digital process. Dominiquini discusses digital changes in banking and how they maintain customer services.

Transcript

Video Type: Conference

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  Dominiquini, J. (Speaker). (2016). Guiding a digital transformation [Video]. SAGE Knowledge. https://dx.doi.org/10.4135/9781473990401
  
  Dominiquini, Jennifer. "Guiding a Digital Transformation." In SAGE Video. : SAGE Publications, Ltd., 2016. Video, 00:38:14. https://dx.doi.org/10.4135/9781473990401.
  
  Dominiquini, J., 2016. Guiding a Digital Transformation, SAGE Video. [Streaming Video] London: SAGE Publications Ltd. Available at: <https://dx.doi.org/10.4135/9781473990401 & gt; [Accessed 10 Aug 2022].
  
  Dominiquini, Jennifer. Guiding a Digital Transformation. Online video clip. SAGE Video. London: SAGE Publications, Ltd., 25 Jun 2016. doi: https://dx.doi.org/10.4135/9781473990401. 10 Aug 2022.
  
  Guiding a Digital Transformation [Streaming video]. 2016. doi:10.4135/9781473990401. Accessed 08/10/2022
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Summary

Summary

Jennifer Dominiquini discusses digital transformations and the work that she has done at BBVA to help with its digital transformation. The banking industry once consisted of bank branches and in-person interactions, but it is changing into a more digital process. Dominiquini discusses digital changes in banking and how they maintain customer services.