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Generational Differences in Training Success: An Insurance Company Case Study

Name: Generational Differences in Training Success: An Insurance Company Case Study
Uploaded: 2016-06-25
Duration: 9 min 58 s
Description: Professor Mary Gowan outlines assessing need for job training and selecting the right training procedures. She focuses on the need for thinking about a multi-generational staff when designing training.

Video Type: Tutorial

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  Gowan, M. (Academic). (2016). Generational differences in training success: an insurance company case study [Video]. SAGE Knowledge. https://www.doi.org/10.4135/9781473990852
  
  Gowan, Mary. "Generational Differences in Training Success: An Insurance Company Case Study." In SAGE Video. : SAGE Publications, Ltd., 2016. Video, 00:09:58. https://www.doi.org/10.4135/9781473990852.
  
  Gowan, M., 2016. Generational Differences in Training Success: An Insurance Company Case Study, SAGE Video. [Streaming Video] London: SAGE Publications Ltd. Available at: <http://www.doi.org/10.4135/9781473990852> [Accessed 18 Jun 2021].
  
  Gowan, Mary. Generational Differences in Training Success: An Insurance Company Case Study. Online video clip. SAGE Video. London: SAGE Publications, Ltd., 25 Jun 2016. doi: https://www.doi.org/10.4135/9781473990852. 18 Jun 2021.
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Summary

Summary

Professor Mary Gowan outlines assessing need for job training and selecting the right training procedures. She focuses on the need for thinking about a multi-generational staff when designing training.