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Generational Differences in Training Success: An Insurance Company Case Study

Video Type: Tutorial

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  Gowan, M. (Academic). (2016). Generational differences in training success: an insurance company case study [Streaming video]. Retrieved from SAGE Video.
  
  Gowan, Mary. "Generational Differences in Training Success: An Insurance Company Case Study." SAGE Video video, 00:09:59. 2016. https://sk.sagepub.com/video/generational-differences-in-training-success-an-insurance-company-case-study.
  
  Generational Differences in Training Success: An Insurance Company Case Study 2016, online video, SAGE Publications Ltd, London, viewed 31 October 2020, <https://sk.sagepub.com/video/generational-differences-in-training-success-an-insurance-company-case-study>.
  
  Gowan, Mary. "Generational Differences in Training Success: An Insurance Company Case Study." Online video clip. SAGE Video. SAGE Publications Ltd, 25 Jun. 2016. Web. 31 Oct. 2020.
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Summary

Summary

Professor Mary Gowan outlines assessing need for job training and selecting the right training procedures. She focuses on the need for thinking about a multi-generational staff when designing training.