Transcript

Control vs Problem

Name: Control vs Problem
Uploaded: 2015-04-16
Duration: 2 min 52 s
Description: Approaching communication and conflict resolution from the perspective of controlling another can lead to resentment and defensiveness. Conflict is more likely to be resolved when approached from a spirit of problem-solving through cooperation. This role playing clip demonstrates the efficacy of problem solving through control vs. cooperation.

Video Type: Case Study

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  K., L. (Speakers). (2015). Control vs problem [Video]. SAGE Knowledge. https://dx.doi.org/10.4135/9781506313924
  
  Katy, Liz. "Control vs Problem." In SAGE Video. : SAGE Publications, Ltd., 2015. Video, 00:02:52. https://dx.doi.org/10.4135/9781506313924.
  
  K., L., 2015. Control vs Problem, SAGE Video. [Streaming Video] London: SAGE Publications Ltd. Available at: <https://dx.doi.org/10.4135/9781506313924 & gt; [Accessed 26 May 2022].
  
  Katy, et al. Control vs Problem. Online video clip. SAGE Video. London: SAGE Publications, Ltd., 16 Apr 2015. doi: https://dx.doi.org/10.4135/9781506313924. 26 May 2022.
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Summary

Summary

Approaching communication and conflict resolution from the perspective of controlling another can lead to resentment and defensiveness. Conflict is more likely to be resolved when approached from a spirit of problem-solving through cooperation. This role playing clip demonstrates the efficacy of problem solving through control vs. cooperation.