Communication in action verbal communication

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    • 00:00

      [MUSIC PLAYING][Communication Age: Connecting and Engaging][Verbal Communication]

    • 00:08

      DR. SHAWN WAHL: Hello, my name is Dr. Shawn Wahl.I'm one of the co-authors of Communication Age:Connecting and Engaging.In this chapter, you're reading about verbal communication.In the situation that follows, give critical attentionto word choice and certain terms that people may saythat can be quite offensive.See what happens in the situation that follows.

    • 00:31

      WOMAN: Hey, babe, how was class?

    • 00:33

      MAN: It was ridiculous.We were talking about the differences in cultures,and some chick starts--

    • 00:37

      WOMAN: Don't say that.

    • 00:39

      MAN: Wait, don't say what?

    • 00:40

      WOMAN: "Chick."It's not right.

    • 00:43

      MAN: What's not right about it?

    • 00:45

      WOMAN: Well, it demeans women.

    • 00:47

      MAN: Uh, are you serious?

    • 00:48

      WOMAN: Yes.I mean how would you like me to call you by another name, otherthan your own?

    • 00:52

      MAN: Well, you already do.

    • 00:54

      WOMAN: No I don't.

    • 00:55

      MAN: Yes, you do.You call me "babe" all the time.

    • 00:56

      WOMAN: Well, that's different.

    • 00:59

      MAN: How is that different?

    • 01:00

      WOMAN: Because I use it as a term of endearmentwhile you're referring to females as baby chickens.

    • 01:06

      MAN: Really?Well, last time I checked, referring to someoneas a talking pig wasn't exactly endearing.[SIGHS][MUSIC PLAYING][What Went Wrong?]

Communication in action verbal communication

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Abstract

Professor Wahl provides an example of how personal perception plays into determining offensive dialogue.

Communication in action verbal communication

Professor Wahl provides an example of how personal perception plays into determining offensive dialogue.

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