The SAGE Handbook of Service-Dominant Logic, edited by Robert Lusch and Stephen Vargo, will be an authoritative guide to scholars across disciplines who are conducting or wish to conduct research on S-D logic. The handbook consists of ten sections and approximately 40 individual chapters: 1 Introduction and Background (Robert Lusch and Stephen L. Vargo, US) 2 Value Cocreation (Janet McColl-Kennedy, Australia) 3 Actors and Practices (Hans Kjellberg, Sweden and Suvi Nenonen, New Zealand) 4 Resource Integration (Linda Peters, UK) 5 Service Exchange (Melissa Akaka, US) 6 Institutions and Institutional Arrangements (Michael Kleinaltenkamp, Germany) 7 Service Ecosystems (Irene Ng, UK) 8 Service Innovation (Marja Toivonen, Finland) 9 Midrange Theory (Rod Brodie, New Zealand) 10 Selected Applications (Kaj Storbacka, New Zealand)
Reflections and Prospects
The last section of the Handbook is something of a departure from most of the other, single-themed sections. The first chapter is written by Evert Gummesson, one of the true, early foundational thinkers in the development of service literature and relationship management and one of the real founders of ...