The SAGE Handbook of School Organization presents a substantial review of the history, current status and future prospects of the field of school organization. Bringing together chapters exploring key issues, important debates and points of tension, the Handbook highlights the dynamics and interplay of the political, social, historical and cultural contexts of the field. This volume is designed to provide a much-needed critically informed and coherent account of the field, against a backdrop of increasing complexity in which schooling as an institution and schools as organizations operate. Part I: Schools as organizations; Part II: The leadership, management and governance of schools as organizations; Part III: Theoretical perspectives on schools as organizations; Part IV: Organizing in schools; and Part V: Researching schools as organizations.
Chapter 21: Organizing in Schools: A Matter of Trust
[Page 360][Page 361]Fostering trust is recognized as an important dynamic across a wide variety of organizations; however, schools are distinctive in ways that make the cultivation of trust especially crucial. First, the primary clientele are children whose attendance is compulsory, making them uniquely vulnerable in comparison to the clientele of other organizations. Parents share this vulnerability, as they send their children to schools, hoping fervently that they will be protected and safe from harm and that the school will act in their child's best interest. Students are expected to leave school changed from when they entered, in terms of habits of mind, knowledge, skills, attitudes, and behavior, ...