- Subject index
The original Handbook of Public Administration was a landmark publication, the first to provide a comprehensive and authoritative survey of the discipline. The eagerly-awaited new edition of this seminal international handbook continues to provide a complete review and guide to past and present knowledge in this essential field of inquiry.
Assembling an outstanding team of scholars from around the world, the Second Edition explores the current state-of-the-art in academic thinking and the current structures and processes for the administration of public policy.
The Second Edition has been fully revised and updated, with new chapters that reflect emerging issues and changes within the public sector:
Identifying the Antecedents in Public Performance; Bureaucratic Politics; Strategy Structure and Policy Dynamics; Comparative Administrative Reform; Administrative Ethics; Accountability through Market and Social Instruments; ...
Chapter 28: Street-Level Bureaucracy and Public Policy
Street-Level Bureaucracy and Public Policy
In the past 20 years, a broad rethinking of the principles of public administration and management has been underway often under the rubric of the New Public Management (NPM) (Hood, 1991; Rhodes, 2007; Lynn, 1998; Behn, 2001; Phillips and Smith, 2011). Central to this New Public Management is an emphasis ...