The SAGE Handbook of Process Organization Studies provides a comprehensive and timely overview of the field. This volume offers a compendium of perspectives on process thinking, process organizational theory, process research methodology and empirical applications. The emphasis is on a combination of pedagogical contributions and in-depth reviews of current thinking and research in each of the selected areas, combined with the development of agendas for future research. The Handbook is divided into five sections: Part One: Process Philosophy Part Two: Process Theory Part Three: Process Methodology Part Four: Process Applications Part Five: Process Perspectives
Chapter 20: A Process Perspective on Organizational Routines*
A Process Perspective on Organizational Routines*
Organizations use routines to accomplish work (Nelson and Winter, 1982). Routines are the storehouses of organizational memory, often representing specialized or tacit knowledge, and are valuable building blocks of organizational capabilities (Dosi, Faillo, and Marengo, 2008; Winter and Szulanski, 2001). To adapt, organizations must learn new routines or reconfigure old ones (Christianson, Farkas, Sutcliffe, and Weick, 2009; Edmondson, Bohmer, and Pisano, 2001). Further, endogenous change in routines can lead to adaptations that influence how organizations function (Feldman, 2000). In other words, scholarship from a broad swath of theoretical traditions affirms a central connection between organizational routines, organizing, and change. We explore how organizational routines have been studied from a process perspective, ...