Online research methods are popular, dynamic and fast-changing. Following on from the great success of the first edition, published in 2008, The SAGE Handbook of Online Research Methods, Second Edition offers both updates of existing subject areas and new chapters covering more recent developments, such as social media, big data, data visualization and CAQDAS. Bringing together the leading names in both qualitative and quantitative online research, this new edition is organised into nine sections: 1. Online Research Methods 2. Designing Online Research 3. Online Data Capture and Data Collection 4. The Online Survey 5. Digital Quantitative Analysis 6. Digital Text Analysis 7. Virtual Ethnography 8. Online Secondary Analysis: Resources and Methods 9. The Future of Online Social Research The SAGE Handbook of Online Research Methods, Second Edition is an essential resource for anyone interested in the contemporary practice of computer-mediated research and scholarship.

Chapter 24: Online Interviewing

Online Interviewing

ONLINE INTERVIEWING
Henrietta O'Connor Clare Madge

Introduction

According to Krotoski (2010: 2), the development of the Internet over the last few decades has resulted in researchers experiencing a ‘golden age of research online'. Online research methods have correspondingly proliferated in all fields of social science. Use of these methods mitigates the distance of space, enables research to be easily internationalised without the usual associated travel costs and can be valuable for researchers contacting groups or individuals who may otherwise be difficult to reach (see, for example Barratt, 2012; McDermott and Roen, 2012). Over the last decade online research methods have become firmly established as a legitimate means of data collection for social scientists, removing some of the ‘considerable ...

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