Online research methods are popular, dynamic and fast-changing. Following on from the great success of the first edition, published in 2008, The SAGE Handbook of Online Research Methods, Second Edition offers both updates of existing subject areas and new chapters covering more recent developments, such as social media, big data, data visualization and CAQDAS. Bringing together the leading names in both qualitative and quantitative online research, this new edition is organised into nine sections: 1. Online Research Methods 2. Designing Online Research 3. Online Data Capture and Data Collection 4. The Online Survey 5. Digital Quantitative Analysis 6. Digital Text Analysis 7. Virtual Ethnography 8. Online Secondary Analysis: Resources and Methods 9. The Future of Online Social Research The SAGE Handbook of Online Research Methods, Second Edition is an essential resource for anyone interested in the contemporary practice of computer-mediated research and scholarship.

Online Survey Software

ONLINE SURVEY SOFTWARE
Lars Kaczmirek

Introduction

In 2008 when the first version of this chapter was published, many online survey software tools were already available which differed largely in terms of costs and capabilities. This work was among the first publications to organize the many feature lists that were available at that time into a coherent framework. Since then several new professional products have entered the arena and innovations in web technology and cheaper hardware have led to both new fascinating possibilities for researchers and challenges for software companies alike. Researchers can choose between several hundred companies who compete in the market offering online survey software services.

Considering the vast amount of resources that specialized online survey software companies or the ...

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