The SAGE Handbook of Intercultural Competence brings together in one volume the leading experts and scholars from a variety of fields (e.g., education, communication, psychology, social work, health care, conflict studies, etc.) and from around the world who do work in intercultural competence (defined as appropriate and effective communication, as well as behavior, in intercultural situations). Given the current and future focus on global workforce development, and on globalization in general, this Handbook examines the skills, attitudes, and knowledge needed in our ever diverse world.

The Identity Factor in Intercultural Competence

The Identity Factor in Intercultural Competence

The Identity Factor in Intercultural Competence
Young Yun Kim

The tightly knit system of communication and transportation has brought differing cultures, nationalities, races, religions, and linguistic communities closer than ever before in a web of interdependence and a common fate. The business-as-usual ways of doing things are fast losing their relevance, as individuals are challenged to face one another’s various differences and search for human similarities, so as to move beyond their customary imagination in search of creative solutions to problems. Paradoxically, the very forces that diminish physical boundaries have surfaced the notion of identity as a powerful way to differentiate, diverge, and even denigrate culturally and ethnically dissimilar others. Such an identity posturing often ...

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