The SAGE Handbook of Intercultural Competence brings together in one volume the leading experts and scholars from a variety of fields (e.g., education, communication, psychology, social work, health care, conflict studies, etc.) and from around the world who do work in intercultural competence (defined as appropriate and effective communication, as well as behavior, in intercultural situations). Given the current and future focus on global workforce development, and on globalization in general, this Handbook examines the skills, attitudes, and knowledge needed in our ever diverse world.

Assessing Intercultural Competence : Issues and Tools

Assessing Intercultural Competence : Issues and Tools

Assessing Intercultural Competence
Alvino E. Fantini

In today’s world, globalizing trends and new technologies have had dramatic effects on people around the globe. More people than ever before in the history of the world now have both direct and indirect contact with each other, and increasingly, this contact includes people from a variety of diverse language and cultural backgrounds. This phenomenon has produced not only new communicative opportunities for everyone involved but significant new challenges as well.

As a result, many people are finding that they need to develop new abilities to be able to communicate across their language-culture differences. This means not only making themselves understood—in their own tongue, the interlocutor’s tongue, or a ...

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