The SAGE Handbook of Intercultural Competence brings together in one volume the leading experts and scholars from a variety of fields (e.g., education, communication, psychology, social work, health care, conflict studies, etc.) and from around the world who do work in intercultural competence (defined as appropriate and effective communication, as well as behavior, in intercultural situations). Given the current and future focus on global workforce development, and on globalization in general, this Handbook examines the skills, attitudes, and knowledge needed in our ever diverse world.

Methodological Issues in Researching Intercultural Competence

Methodological Issues in Researching Intercultural Competence

Methodological Issues in Researching Intercultural Competence
Fons J. R. Van de Vijver Kwok Leung

Some 40 years ago, the study of intercultural communication started from a problem that triggered the interest of communication experts. The internationalization of business and migration streams led to an increase in cross-cultural encounters. However, not all encounters were successful; expatriates sometimes returned before the end of their assignment because they could not cope with their new colleagues or the business culture or because of homesickness of their family members. Intercultural competence plays an important role in the lives of expatriates, sojourners, and permanent settlers. Moreover, it is a competence that is also relevant for all employees ...

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