The SAGE Handbook of Intercultural Competence brings together in one volume the leading experts and scholars from a variety of fields (e.g., education, communication, psychology, social work, health care, conflict studies, etc.) and from around the world who do work in intercultural competence (defined as appropriate and effective communication, as well as behavior, in intercultural situations). Given the current and future focus on global workforce development, and on globalization in general, this Handbook examines the skills, attitudes, and knowledge needed in our ever diverse world.

Intercultural Competence in Health Care : Developing Skills for Interculturally Competent Care

Intercultural Competence in Health Care : Developing Skills for Interculturally Competent Care

Intercultural Competence in Health Care
Rohini Anand Indra Lahiri

A major challenge for today’s health care providers around most of the world is that culturally diverse groups comprise the largest growing segment of the patient population. Individual health care choices and outcomes must be understandable to patients in terms of their own culture and experience. Thus, health care workers are faced with the need to develop intercultural competencies that allow them to recognize their own cultural norms, understand the patient’s unique viewpoint, and effectively adjust their behaviors to maximize care.

While understanding the client’s unique perspective is a challenge shared across industries, in health care, intercultural ...

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