The second volume in The SAGE Handbook of Industrial, Organizational and Work Psychology looks in detail at how teams and individuals function and perform. It covers motivation and organizational socialisation as well as the latest research into diversity and organizational culture in the workplace. Chapter topics include goal setting, employee development, team design and trust at work. Volume II is a key resource for anyone working in or studying organizational psychology.

Chapter 22: Exchange in the Employee–Organization Relationship

Exchange in the Employee–Organization Relationship

Exchange in the EmployeeOrganization Relationship
Lynn M. Shore Jacqueline A.-M. Coyle-Shapiro Chiachi Chang

Introduction

Extraordinary progress has been made in the last 40 years in the study of the employee–organization relationship (EOR). The EOR is ‘an overarching term to describe the relationship between the employee and the organization’ (Shore et al., 2004, p. 292) and encompasses psychological contracts (Rousseau, 1995), social and economic exchange (Shore, Tetrick, Lynch, & Barksdale, 2006), perceived organizational support (POS; Eisenberger, Huntington, Hutchison, & Sowa, 1986), leader–member exchange (LMX; Scandura & Graen, 1984), and the employment relationship (ER; Tsui, Pearce, Porter, & Tripoli, 1997). Social exchange theory (Blau, 1964) and the inducements–contributions model (March & Simon, ...

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