The second volume in The SAGE Handbook of Industrial, Organizational and Work Psychology looks in detail at how teams and individuals function and perform. It covers motivation and organizational socialisation as well as the latest research into diversity and organizational culture in the workplace. Chapter topics include goal setting, employee development, team design and trust at work. Volume II is a key resource for anyone working in or studying organizational psychology.

Chapter 16: Work Design for Performance: Expanding the Criterion Domain

Work Design for Performance: Expanding the Criterion Domain

Work Design for Performance: Expanding the Criterion Domain
Daniela M. Andrei Sharon K. Parker

Introduction

The content of every job reflects a series of work design decisions made when the job is first set up or during its evolution over time. Example ‘work design’ decisions include: Which tasks should be grouped together and performed within a job? What (and how many) procedures guide the work of the job incumbent? How much control over work methods does the incumbent have? How does the job connect to tasks carried out by other individuals? Does the work have some degree of mental challenge? Sometimes these work design decisions are conscious and deliberate; other ...

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