The second volume in The SAGE Handbook of Industrial, Organizational and Work Psychology looks in detail at how teams and individuals function and perform. It covers motivation and organizational socialisation as well as the latest research into diversity and organizational culture in the workplace. Chapter topics include goal setting, employee development, team design and trust at work. Volume II is a key resource for anyone working in or studying organizational psychology.

Chapter 11: Employee Development: The Process and Practice of Work-Related Learning

Employee Development: The Process and Practice of Work-Related Learning

Employee Development: The Process and Practice of Work-Related Learning
Sarah A. Hezlett Cynthia D. McCauley

Introduction

Industrial-organizational psychologists have long investigated employees’ knowledge and skill acquisition. The majority of work on the topic has focused on training, particularly the design and evaluation of individual training programs. Although organizations place over half of their development budgets into formal training programs, the proportion going to alternative methods has grown in recent years, particularly when the target audience is at higher organizational levels (O'Leonard & Loew, 2012). In surveys, human resource professionals and organizational leaders regularly report that developmental assignments, rotational job assignments, coaching from external and internal coaches, mentoring, action learning, ...

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