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Bagga Bjerge, Caral Brown & Glenda Daniels

In: The SAGE Handbook of Drug and Alcohol Studies

Chapter 30: User Perspectives

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User Perspectives
User perspectives
Bagga BjergeCaral BrownGlenda Daniels

Within the past couple of decades, it has been widely discussed how the perspectives of drug and alcohol users can best be included in public welfare services, service evaluations and policy processes, as well as in non-governmental organizations (NGOs) and private sector organizations. The movement towards an increased focus on the perspectives of users has been debated using different terms such as user involvement, user orientation and user participation, each indicating different levels of participation (Arnstein, 1969; Poulton, 1999). Mostly recognized is perhaps the concept of empowerment, generally perceived as a theory of, or a method for, enabling all kinds of users to actively influence, discuss and even take control over important matters regarding their lives (Adams, 1996; ...

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