This Handbook presents a comprehensive and contemporary compendium of the field of cross-cultural management (CCM). In recognition of current trends regarding migration, political ethnocentrisms and increasing nationalism, the chapters in this volume not only cover the traditional domains of CCM such as expatriation, global (virtual) teamwork and leadership, but also examine emerging topics such as bi/multi-culturalism, migration, religion and more, all considered from a global perspective. The result is a Handbook that acknowledges and builds on a variety of research traditions (from mainstream to critical), updates existing knowledge in relation to current challenges, and sets the direction for future research and developments, making this an invaluable resource for researchers in the field, and across related areas of international business, management, and intercultural relations. Part 1: Multiple Research Paradigms for the Study of Culture; Part 2: Research Methods in Cross-Cultural Management; Part 3: Cross-Cultural Management and Intersecting Fields of Study; Part 4: Individuals and Teams in Cross-Cultural Management; Part 5: Global mobility and Cross-Cultural Management; Part 6: Developing Intercultural Competence.

Developing Intercultural Competency: With a Focus on Higher Education1

Developing Intercultural Competency: With a Focus on Higher Education1

Developing intercultural competency: with a focus on higher education
Allan Bird Gary Oddou Michael Harris Bond


One hallmark of business educational reform in the twenty-first century has been a recognition and emphasis on the importance of being able to work effectively with people from diverse geographic, ethnic, and cultural backgrounds (Datar, Garvin & Cullen, 2010). Labeled intercultural competency, it is defined as ‘the appropriate and effective management of interaction between people who, to some degree or another, represent different or divergent affective, cognitive, and behavioral orientations to the world’ (Spitzberg & Chagnon, 2009: 7). Though understood as critical to business, government, and non-governmental ...

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