Summary
Contents
Subject index
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.
Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.
Intercultural and Intergroup Conflict Resolution: Nonviolence and Middle Way Approaches
Intercultural and Intergroup Conflict Resolution: Nonviolence and Middle Way Approaches
As long as humans exist on this planet, conflicts are inevitable in our relationships and interactions. We experience all kinds of conflicts from interpersonal to organizational, and from community to intercultural and international conflicts (see Oetzel & Ting-Toomey, 2006). Unlike interpersonal conflicts, intergroup and intercultural conflicts are based on sociocultural group memberships (Harbom & Wallensteen, 2010). Among these conflicts, ethnopolitical conflicts (e.g., Middle East Crisis and Sino-Tibetan Conflict) are the most challenging ones. These conflict types not only involve complex multiple issues such as status quo, identity, freedom, and human rights but also have an impact on bilateral and multilateral relationships between nations (e.g., Coleman, 2006; ...
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